URH Excelsior

el horario del restaurante es ridículo la Cena hasta las 20.45 h. ( No es un horario para la gente española) Desayuno a partir de las 8.30 ? si hay que salir antes te quedas sin desayuno..como nuestro caso

Chambre propre et bon spa sur le toit avec vu sur la mer

Hotels like this have no place in the modern day. If you want to cater for a youth party scene in the summer then state that. What looks very nice on the outside and easy on the eye with the well staged photos defy what lurks behind. Although the staff were helpful and friendly this could not mask a thoroughly disappointing experience. A single cramped lift that with very high demand takes you to a narrow landing to your room. (Floor6 for me ) Once at your door what you expect to see inside from the online/ Hotel photos soon disappears. Two metal frame beds. An air con system that regardless of what buttons you move nothing happens. Door frame to the bathroom that must have been decaying for years with water from the shower. Shower tray that has more cracks than a dry river bed. A glass partition on the balcony that has several cracks and is just waiting for its final moments of survival. The list is endless.

Fantastic stay for a friends hen do. The rooms were spacious with a decent sized balcony and incredible sea views. The shower cubicle was small but absolutely fine. The hairdryer was rubbish but it’s good that they had one. The room was cleaned every day but I felt like the cleaning was the only let down. The extractor fan in our bathroom was filthy and they never cleaned the bit behind the bathroom door. We used the roof top spa area. There’s a Jacuzzi, sauna, steam room, gym area and roof top terrace area which was lovely but get very dated and again needed a clean. Staff at reception were helpful and the location of the hotel was perfect.

My experience at the excelsior hotel was outstanding. Everybody at the hotel gave excellent service & feel I have made more new friends with all the staff. I can only say, that I am really looking forward to going back to Lloret de Mar & staying at the Excelsior hotel next year, & for many years to come. I did tell Miguel, I thought the hotel desrved 50,000 stars due to how I felt about the cleanliness & the staff as a whole. Really great value for money. I would have expected to pay much more for such fantastic service. If there was a problem, the staff were always there to sort it out. Can not praise the whol;e staff enough. I love them all.

Brilliant staff. Angel on reception was really helpful and exceedingly pleasant. Fabulous location just across the road from the beech. We had a wonderful sea view room. Best value hotel that we have ever stayed in.