Htop Amatista #HtopBliss

There is a lot of good things to say about this hotel such as the amazing food, cleanliness and helpful staff however there are a few things that brought the enjoyment of our stay down. We stayed at the hotel for 4 nights and 3 days. On our last day we were made to leave the pool area and my daughter was kicked out of the pool so that the hotel could make a video and take photos. The pool was shut for 3 hours and ruined our last day with my daughter crying. When we went to speak to the manager we were told they weren't in and we would have to speak to them tomorrow but unfortunately we left before they arrived. The whole experience ruined our trip. The only other negative is the smell of the cleaning fluid they use in the bedroom as it smells like urine. I identified it as the cleaning fluid as it gets stronger once housekeeping have been in.

Was such a lovely hotel, nice comfy bed, lovely room and atmosphere. The pool is lovely, most of the staff were so friendly and helpful the only thing that let it down was a member of staff called Killian who was extremely rude to me and my friends which was very uncalled for, when we were just asking for information regarding the local area. This is the only let down with the hotel, we came for 5 days and had a great experience apart from him. Ruined our experience at the hotel by being rude

Great hotel, spotlessly clean. The food was delicious and plenty to choose from. Special thanks to the bar staff who were very friendly and made us a few lovely Baby Guinness 😀 great holiday all round and we will definitely be back. This hotel is situated just outside Llorett de Mar but the bus stops directly outside the hotel door and takes you in to town for €1.60

Hotel is spotlessly clean . Was all inclusive food was great . Lots of choices . Snacks were sandwiches, fruit and hotdogs . Different rate of all Inc ours we found out only did premium drinks which were local not your branded names but that didnt bother us . Sangria was lovely . Orange drink also . Rooms a little basic for 4 star and no fridge . Reception staff were great , Bar staff esp Andrea and a older gent serving were happy to help you and made you feel special . There was a couple behind there who wernt so accommodating when asked for something different . Entertainment was OK Pool freezing but I still went in . Salt water pool . Roof top was under renovation which was a little disappointing. Overall this hotel is a little gem and I would go back again .

Me and my boyfriend are currently in this hotel. Hotel 4 stars, for us it does not even deserve 3. We have all inclusive. Rooms: will not clean, throughout the stay, no fridge, no table on the balcony, bathroom (rusty taps), beds only springs, dirty mattresses. Drinks were not allowed in the restaurant. And after the restaurant there was nowhere to take something to drink. Still hot drink in such hot weather because no fridges in the room. After the night running children in the corridor and screaming in the morning the same. No rest. Restaurant: eternal queues to the restaurant, not friendly service. Poor choice of food (my watermelon diet). Couldn't bring coffee into the room from the restaurant. Bar: No choice of drinks, one evening I got it on love on the beach and another waiter didn't want to make it for me because it's not all inclusive. Special drinks in all inclusive that you couldn't drink. The waiter just showed that money makes everything. Where did we book all inclusive. Pool: Dirty, ladders on which people were afraid to climb because they were constantly moving, sunbeds with 20 pieces, no place to rest. Reception: We were told nothing about the rules when we checked in, no information. Internet practically does not work at all. The views next to the hotel are beautiful, there is a place to come. Unfortunately, there are not many restaurants in this part, but you could eat something normal than in the hotel. We have been to many 3 and 4 star hotels and the conditions are really better. The hotel does not deserve good reviews. Anyone who gives good reviews for this hotel has probably never stayed in any hotel. So much money spent I don't know what. We had to buy towels and paper. I DO NOT RECOMMEND

Dont book this hotel if you expect a 4* standard. If the management could focus on the repetitive negative customer comments then this hotel would be a decent 3*. The all inclusive system of carrying around many different cards for everything is just not customer friendly and having to return your (1 per person) plastic beaker to get a refill only works in favour of the hotel. The rooms are not 'quaintly Spanish' as management defends... they're old and dated and need seriously updating. Dont pay a large amount (like me) to upgraded your room as they were all the same. Only difference was a pool view which wasn't anything special but better than staring at the street (photo) Time, money and effort has been put into a lovely pool area that gets plenty of sun. The childrens little water park is a big hit and the main pool is a good temperature and crystal clear (salt water) 92 sunbeds in poor condition and 26 parasols are just not enough for a hotel with almost 380 rooms. The food is standard all inclusive. Quite repetitive but its hot and tasty and a wide selection for all ages. The drinks are you're basic all inclusive choices and paying guests get a priority service. Entertainment was poor and for our last 2 days there were large groups of young sports teams that took over the pool and restaurant. (Photo) The girl at the restaurant entrance, the rooftop barman, the lifeguard and our cleaning lady (room 457) were all so lovely. The main barmen could smile a bit more but I understand they're busy. All being said...All the staff work very hard and the hotel is spotlessly clean. We had a great time. Just dont go with high expectations

This hotel is nowhere near a 4 star more like a 2 star, all inclusive doesn't start until 12 on day of arrival, all inclusive not good have to queue in a separate line for drinks, was made to sit in a certain area in restaurant. Drink choice very bad on all inclusive and the drinks card system is ridiculous take your glass back to get a refill. Rooms are so noisy walls sound like made out of paper mashy, too many french staying very rude. About 200 students turned up couple days into our holiday all french touching food, climbing balconies, shoving, ruined the whole experience. And to top it off myself and my husband both got stomach bugs all in our first week. Never again !!!

Well what can I say, when I first enter the hotel I was not happy because the main entrance was dirty and people smoking everywhere. The bedroom was basic but nice and comfortable for me and clean every morning. The breakfast was cold but could eat if you’re not bothered. The spa was lovely and made my holiday. The bar and entertainment was good. The best part of my holiday was meeting Melanie, this lady took care of us throughout, she gave us instructions that lead us to have so much fun. I will go back and I recommend this hotel.

Fantastic location, hotel, staff, services & food. Jaquzzi, pool, entertainment, friendly staff. Your time here alone will even be fun. Fresh drinks loved the freshly squeezed orange juices. Definitely comming back. Price was affordable