M Hotel

Horrendous! Receptionists were sour faced, unfriendly, and belligerent. The first room was like being stuck in a 70s nightmare. I say first as light bulb blown and loo seat broken. We were moved to another room, which was exactly the same down to the childrens truckle beds, which were our twin beds. Ate in the restaurant which was basic but decent enough. Food ok. We asked for a dessert (brownies and ice cream) at 8.45pm but told kitchen closed at 9pm (work that one out). We had been sitting there unattended by waitress for half an hour at that point. Whilst the chef may have gone home, the builder working upstairs (possibly bringing the rooms into 21st century), was still hammering away!! Check out in the morning and asked to see the bill but was told to pay your bill before you can see it. Obviously they've had issues before! It was cheap for a reason!! We had just taken humanitarian aid to Ukraine and were so tired after literally no sleep for 3 days, we could have slept on a bed of nails, so we didn't really care where we were. Just avoid if you do care!