Best Western Plus Stoneridge Inn Conference Centre

很好的酒店，服務也好，早餐不是自助

Beds were really comfortable and staff was friendly. Was some ladybugs in the room but other than that rooms were clean.

I was disappointed inbthe wheel chair parkingbor lackbthere of clise to main entrance and the breakfast line up was due to no clean okares available. We waited over 10 minutes for plates ti serve ourselves breakfast.

Alonso greeted us and was extremely helpful. Although the hotel seems a little out of the way, it's rather nice and a hidden gem!

Very comfortable rooms Staff were absolutely wonderful Although the satellite tv could be a explained and more variety But all good

Overall a nice place to sleep. Cleanliness: Hotel and room were clean. Some dated features (toilet) but overall a clean and comfortable room. Sheets were very soft and bed was very comfortable. Noise: Room was facing the hwy and you can definitely hear it, so if you’re sensitive to noise maybe ask for a non-hwy facing room if possible. There is also a conference room on the 2nd floor, and that was being used for a kids team, so a great feature if you’re travelling in a big group that you can congregate into one area. Again, if sensitive to noise, may want to ask to be away from this room if possible. Food: attached restaurant is delicious, and breakfast was very good. Service: Atrocious. Very condescending. Worth mentioning, the $10 food voucher for vip does not show on the bookings (myself and one other person both had same issue). We showed our booking confirmation emails and they still would not honour it. I called *******, and they called front desk but they wouldn’t pick up the phone. I then, brought down the virtual chat to show, and they still wouldn’t honour it, and said they would pick up the phone when they weren’t busy (there was one person and myself at front desk). Came back to a different person, and they said “they were told all about it, and would give me 4 chocolate bars to move on”. So if you’re booking this hotel vs another to use the $10 food voucher at the restaurant, it’s not a real thing and a big disconnect.

It was a great girls getaway that exceeded all of our expectations. From check in to breakfast the next morning, we were thoroughly impressed. Thank you!

Our check-in representative Alonzo was amazing! Even made a dinner reservation for us. Well worth it and the breakfast was delish!

I loved my stay at Best Western at the 6675 Burtwistle Lane! Can’t wait to come back