Verified traveler
20 Kasım 2023
Overall a nice place to sleep.
Cleanliness: Hotel and room were clean. Some dated features (toilet) but overall a clean and comfortable room. Sheets were very soft and bed was very comfortable.
Noise: Room was facing the hwy and you can definitely hear it, so if you’re sensitive to noise maybe ask for a non-hwy facing room if possible. There is also a conference room on the 2nd floor, and that was being used for a kids team, so a great feature if you’re travelling in a big group that you can congregate into one area. Again, if sensitive to noise, may want to ask to be away from this room if possible.
Food: attached restaurant is delicious, and breakfast was very good.
Service: Atrocious. Very condescending.
Worth mentioning, the $10 food voucher for vip does not show on the bookings (myself and one other person both had same issue). We showed our booking confirmation emails and they still would not honour it. I called *******, and they called front desk but they wouldn’t pick up the phone. I then, brought down the virtual chat to show, and they still wouldn’t honour it, and said they would pick up the phone when they weren’t busy (there was one person and myself at front desk). Came back to a different person, and they said “they were told all about it, and would give me 4 chocolate bars to move on”. So if you’re booking this hotel vs another to use the $10 food voucher at the restaurant, it’s not a real thing and a big disconnect.
Çevir