Misafir Kullanıcı
10 Kasım 2023
AVOID AT ALL COSTS! FRAUD/ SCAMMERS - We arrived, firstly the apartments are very difficult to find, not a single sign or anything, just a private door with an intercom reading “Flat 1, Flat 2, Flat 3” - door was locked so we called the number on *********** for the apartments, didn’t work but managed to find one on google. We were on hold for 10 mins before anyone answered, to which they did and we were refused entry unless we paid £350 deposit. They had already asked for our photo ID’s previously which we found strange! They then said we needed to pay this deposit through a third party link they sent over email. This rang alarm bells so before we did anything we searched trip advisor/ Google and were horrified. We called them back and asked for a refund stating all of our concerns and they refused, they also refused entry to the property. They left us standing outside in the pouring rain with our suit cases. We then had to find somewhere else to stay which cost us another £400, they ruined what was a hen do and we missed our reservations etc due to this.we travelled 6 hours to be refused entry. They have no compassion and absolutely no customer service! We are now extremely worried because they have our photo id’s with all of our information on. This place needs to be closed down. We won’t stop until it is. I hope no one else books with them! Disgusting people and company! STAY WELL AWAY!!
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