Verified traveler
19 Şubat 2024
From the outside the hotel looked like it was going to be average for a solo traveller. When I arrived, I was put into a room where the door did not lock or shut properly, I asked politely to be moved. The hotel staff on reception told me I just needed to give the door a shove. I asked again to be moved, explaining that door itself, even when closed did not lock. I was moved to a different room which smelt of damp and was very cold. The bed was comfortable and the room was more like what I expected upon making the booking. The shower, however did not drain and the room took a good 20 minutes to warm up, using what I can only describe as an air conditioning unit on full heat.
Throughout my stay, my room key also stopped working multiple times. At one point this left me standing at reception for 20 minutes, waiting for a member of staff to return to the desk.
Overall, the stay was less than average and not at all what I expected.
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