Misafir Kullanıcı
23 Nisan 2023
I definitely do not recommend it to people, their treatment of people is terrible, the sheets were dirty every time we asked for a new one, and every time we asked for clean sheets, we were jokingly scolded by the reservation staff who were duty for the night to see if it would continue like this until the end of the night. The reservation officer, who was supposed to help us while checking in, literally mobbed us and made rude sentences like you paid your money, if you don’t want to stay you can go, you will not get your money. Also, we told them that is not the way we are going to call the cops, she started to speak Russian and then told us everything we said and recorded by cams but we just asked to see a room because we do not like their way at all. It says there is an internet connection, but we had to come and buy an internet package after being deceived by a completely bad internet connection in the room. The room, which is sold as a ground floor room, is not actually on the ground floor, yes there is a window on the floor below the entrance, but all the materials of the cleaning staff are stocked in front of the window and the morning you wake up to the sounds of them having buckets and detergents. Apart from these, in these situations you have to go up three floors to reach a staff member you can complain to or get advice when you are uncomfortable because there are no telephones in the rooms. In addition to these, there is no towel concept, so instead of the set in the form of hair towel, foot towel and body towel, one big towel comes, the room is dirty, there are no slippers, and we had to lay the dirty towels on the floor and use the room like this. If this was a hostel or similar, all of these would be acceptable at one point, but this is a four-star hotel called Nox Paddington. When you enter their website, you think it's a chain, but it doesn't even pass by four stars.
Çevir