For the price of this hotel, the service provided when reporting a problem with the room was very disappointing. I got a text right after check in asking if our room was ok and I reported that there was a very large section of carpet outside the bathroom that was soaking wet and I was concerned there might be a leak. They asked if it was ok to send someone up and I said yes please and no one ever showed up. As there was 5 of us in the room, we stayed up in the living room waiting for maintenance to show up and when we finally got a knock on the door at 10:15 it was not maintenance but someone who worked at the hotel telling us that quiet hours were in effect and we needed to be quiet. We were not loud by any means, just talking in the living room. I then reported this issue the next morning and was just told “hmmmm, I’ll chat with the staff from last night to see what happened”. On the positive side, the room was spacious and the beds were comfortable and the shuttle driver from the airport was an amazing lady.
Çevir