Josie T
22 Eylül 2024
After reading many excellent reviews about the Arona Gran Hotel, we decided to choose it for our annual September get-away, and the place to celebrate our second year wedding anniversary. We were not disappointed. On arrival we were in awe of the beautiful reception area which has lots of natural light and is filled with exotic plants. We were offered a comfortable seat and a welcome drink for check-in. As we upgraded to a room with a better sea view, we had to wait about 30 mins before we could access our room, but this was still earlier than the stated 15:00 check-in time. We still had access to toilet facilities to freshen up and change into cooler clothes-l, since we flew from the UK so weren’t dressed for 27 degree weather initially. We were also given a place to store our cases so we could go have lunch and explore whilst we waited for our room. We were given a bottle of fizz and a congratulations card for our room to celebrate our anniversary, which was a lovely touch. Our room was clean and well presented. We didn’t upgrade to the UP! package, so still had the basic tea/coffee making facilities and a mini fridge (which was actually very good). The bathroom was stocked with hand soap, shower gel, and shampoo, although I take my own, so can’t comment on what they were like. Each room has a safe, but you have to pay €3 a day to use it. You’re asked if you would like this at check-in and this is added to your bill at this point. We chose to use it because it helped us keep our passports and valuable items safe during the day and we didn’t need to take everything with us every time we left the room. Although it would have been nice to have the use of the safe included with the price of the room, which is very typical of most places I’ve stayed. Daily housekeeping service kept our room fresh and clean everyday and replenished used towels and condiments. There are several water dispensers on each floor, so you can refill your bottles with clean drinking water as often as you like. There is a gym, two pools, and a jacuzzi in the resort which are all clean and enjoyable. There is a pool table, ping pong, and a separate quiet room with board games and books. There aren’t many daily activities/classes unfortunately unlike other hotels that may provide workshops, here there is only aqua aerobics once a day at midday. But we did this several days and enjoyed it. The evening entertainment was okay. Like anywhere, some singers were good, and some, not so good. But we were able to watch either from the tables downstairs or from our balcony where there is room to dance and sing along. This hotel has lots of room, you will never be stuck for a place to sit and relax. Plenty of sun-beds, but there isn’t a reservation scheme, and if you’re not on your bed by 9am, the lifeguard will remove your towels. I think this is fair since the older folk will start doing a 6am dash to secure a bed before the sun has even risen. There is a lot of older people at t
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