Octant Lousa

This is a beautiful and unique hotel and most of the staff is extremely pleasant, but I have reluctantly decided to stop suggesting it to my guests, even though I live nearby. A friend from Spain and I were looking forward to enjoying lunch in their lovely restaurant. Soon after we arrived, a couple with a small child with a very loud game player we seated near us. The noise from her game shattered the ambiance. I asked the hostess if she could ask the parents to turn off the volume, but she refused. The child had the right to blast her noisy game, she said. I suspect I may have been treated this way because I'm not yet fluent in Portuguese and obviously not Portuguese myself. But we were made to feel unwelcome. It's unlikely I'll take a chance going back if this is how hotel guests are treated. My friend was interested in booking a weekend there with her husband, but now says that based upon this experience, she has decided to book a different hotel.

Amazing hotel. Very comfortable beds, polite and courteous staff, pool is open 27/7, parking included. The breakfast was a cherry on top. We really enjoyed staying here. The only thing that I regret is that we couldn’t stay longer in this amazing place.

I'd like to say that this hotel has been one of the most pleasant surprises I've had in a while. This was a last minute decision, as I wanted to take a few days of with my wife. We were looking for a place to relax, but at the same time we wanted to explore and hike. Well, the surrounding mountains were breathtaking, the historical shist villages, the waterfalls, the river affluents, and the magical castle of Lousã gave us all the outdoor experiences we were looking for. The hotel itself, amazing ! We stayed in the new area, the bedroom was very spacious, the bed was super comfortable, the bathroom was great too, the TV, well a bit outdated to be honest. The restaurant - Wow ! The breakfast - Wow ! The indoor pool and Spa, very good. As to the staff. Warm Kind Welcoming Polite. I'd like to say that Dona Laura that helped us during breakfast deserves a raise. Thank you for the very nice stay you've provided us.

The property itself is beautiful. I would highly recommend this hotel and checking out the Schist villages close by. The town of Lousa is a quiet little town that invites you to stay in the dreamy grounds of the hotel. The spa facilities are some of the best we have encountered in Portugal, including a cold plunge. The only downside was we could never find staff to get a drink at the cocktail lounge.

Awfull experience went with my family and there was a hair in my food The burger was overcooked like it visited hell and knocked on the door of Satan. 16€ and I didn't order no sides cause I didn't know when u order a burger it brings nothing with it, a shame.... And such a lovely meat ruined by the overcooking When I look at the chef he had a uncared beard which I think was the hair in my vegetables that I ordered as a side, and they were frozen vegetables anyone would do better at home MUCH BETTER PLACES AROUND THE CITY OF LOUSA TO EAT TRADICIONAL FOOD DONT COME HERE

Great location, good mix of contemporary and historical. We were very well looked after in this traditional old Portuguese palace turned hotel located conveniently close to schist villages of the area. Staff were by far the most kids friendly, warm and welcoming, all speaking fluent English and always ready to help. Hotel facilities including the SPA and pool are a plus. The food, ambiance, fire-places in large family living rooms added to the experience.