Premier Inn Lowestoft

Staff where very helpful and friendly, But other Guest didn’t seem to show any respect for anybody else. Doors banging up until early hours of the morning.

Premier Inn provides exactly what it says- clean safe budget nights. The location is super safe with lots of parking.

4 nights in Lowestoft Premier Inn, very comfortable well kept hotel, clean and tidy. Great staff. Thanks to the restaurant staff for looking after us, special thanks to the hardest working young lady in the building Abbey…………………………………..

The hotel was in a perfect location for the reason we stayed, the service was really good and the lady that checked us in was nice and friendly. The room its self was really spacious, the bed was comfy. Breakfast at the Beefeater was lovely.

Started straight away once we walked into reception, I said the normal , Hi mate , how are you ? The reply ….. Next Question… Customers have been nothing but annoying today… been one of those days . Shocked .. I changed the subject and asked about car parking … Rudely he said put your Reg , Nationality, and signature on this piece of paper .. I directed us to our room . We was given room 140 which is a big family room with a standard size double not a king size as stated ( I was gunna complain but the wife said leave it as his already having a bad day) Ok …. So I had a shower the extractor fan wasn’t working , Got changed and regretted going to beefeater next door ( different story altogether) Came back to find the heater on controls not working , there was a wall heater wired in …. Not working , luckily the was a normal Radiator in the room which worked .. so they must know this is an issue . I woke up at about 5am for the toilet and turned on the table lamp and my finger went straight through the switch into the lamp … and this time I just wanted to go home .. this place is a DUMPbut the wife chilled me out and I got a couple more hours in before setting off about 0830 . I just wouldn’t bother staying here …. 2 others in Yarmouth which have to be better

A very tired Premier Inn hotel with noisy ceiling ventilation fans In need of redecoration Hot water yellow in colour The Beefeater Restaurant in very poor condition with broken chairs and slashed seating covers Food deliveries were a problem - not even any Tea Bags for a breakfast !!

Room was the usual Premier Inn, lovely comfy bed, only issue was room smelt damp as soon as you opened the door, became obvious the bathroom fan did not work and window would not open, notified reception 3 separate times but nothing done. One day we were left no towels, and every evening we returned our keys did not work! Breakfast was excellent the first morning but went down hill after this, no tea bags! No hot water, then last morning delivery had not arrived so very limited options! No offer of refunds. Staff handled it well though. Staff in hotel very polite apart from not dealing with issues.

On the past few occasions I have taken up the meal deal. On every occasion the restaurant has been fully booked requiring me to eat either very early or very late. On one occasion two couples checking in before me asked for a refund when they found they could not eat till well after 8PM On my last trip, I could only eat in the bar which required me to order my meal at the bar which caused issues when people sat at my table thinking it was empty while I was at the bar ordering as there was no reserved label on my table which caused us both issues. When the meal arrived I then had to go back to the bar to obtain cutlery. Not a good experience overall. If meal deals are taken up, Premier Inn should reserve sufficient tables in the evening to cater for this.

Live 150miles away from the majority of my family. This makes getting together for a family meal etc. a big effort. So as it was a family meal for birthday of hubby(main driver) I decided to do a stop overnight. Excellent idea. 3 rooms reasonable cost.