Ikaalinen Spa & Resort

We chose this spa hotel, because it was close to my childs camp location and close to a rogaining event held nearby. I had also visited this place as a child, when it had different owner. Compared to my childhood visit, the experience was better: most of the visitors were families with little children, not elderly like in the 90’s. There were nice activities for children (toddler pools, game room, bowling, mini golf and outside water adventure park) which were in good condition :) Only one long water slide though… Food was okay, but maybe a little bit pricey compared to the quality. There seemed to be staff shortage… on sunday one single person gave spa wristbands, and was also responsible of spa bar sales, as well as other downstairs customer service… service in the restaurant was faster on weekdays. The hotel was quite worn out but clean. Our loft was spacious and nice. Still it would be time to do a renovation, at least in the bathrooms - or maybe lower the prices.

The bathroom in the hotelroom was very dirty. Might be mold in the shower ( lot of black dots) no power plugs at the bed they were on the other side of the room. The food was ok but nothing i would come back for. No activities in the evening if you don’t count getting drunk. Won’t wisit again not worth it.

Pros: Great facilities for small children, including toddler pools in spa, playroom with a variety of activities, and outside play area. The lakeside view from our main building suite was really nice. Premium breakfast (included in the suite price) had peaceful atmosphere, friendly service, and the food was tasty. Cons: When checking in, I did not get any information about the above mentioned facilities. Playroom(s) or premium breakfast were not even mentioned although we traveled with two children. Our toddler didn’t have a towel set or potty in the room. I would expect these sort of things being in order especially when booking a suite. Air conditioning, if there was any, dis not work properly. Outside this visit I’d like to mention that I had to cancel our previous two-night visit due to our family falling ill. It was a discount price and was paid in advance. I understand the terms of booking but I still think the customer experience would have been greatly improved if we were offered alternative dates for staying or compensation for the second night.

The spa really was the highlight of our trip even though it's quite small. Nice place to relax but suitable for families with kids as well. The outdoor pool is a bonus. Friendly staff, good food, clean and cozy rooms. Overall nice experience.

Spa area was great, food was great, and customer service was nice, but as there were mold in lofts, it was impossible to fully enjoy our stay. Luckily we stayed just for one night. It was spring time and as all snow was not melted yet, it was really slippery outside. No proper road maintenance on sidewalks between locations.

Hotel room was old, bathroom door could not be closed, no shower curtain or door. And the restaurant at the hotel is the worst I've ever experienced, I saw them use 15min to help 3 gentlemen and I was waiting 25min at the counter to order. But I gøy to say that the food was awesome so that's why it's 2 instead of 1 star