Misafir Kullanıcı
9 Nisan 2024
I really wanted to offer 5* for your 4* hotel but there is some issues . Good points The location is great right opposite the lifts in Plagne Centre, you can ski back within 10m and 20M walk in morning to get on slope then another 100M push on skis to lift. The staff are awesome, everyone I spoke to was really helpful and I cannot thank you so much for a great experience. JP Taxis service you recommended in Plagne Centre was also very good. Room was quite big enough comfy bed and good shower, nice large mirror, bed side tables and plenty of storage . Ski Shop , best one I have ever experienced in 25 years . Minus Points The hotel is too hot, I appreciate you need to keep to warm and it is not easy when you experience such variance of temp in season but I had the radiator turned off in room and it was still too warm , even slept with door slightly open. Even common areas are too hot. Food was very good and offered a great variety but it is just not hot enough, I even had breakfast at 7.15 one morning and the breakfast was just warm, you really need to sort this out. Also my wife is allergic to nuts and we can work out main meals pretty well but desserts are impossible to tell if you have nuts in them , every evening we had to ask, when all you have to do is put a note on the deserts if they have nuts or not, this is what you see in other hotels we have stayed in and offers a better overall level of service, and limits mistakes as one evening we where told it did not have nuts but it did was just lucky I tasted this dessert before my wife. .
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