Felicity
5 Mart 2023
The property was close to the university & Macquarie Centre. The area surrounding the building was most pleasant.
However, we weren’t provided with the twin room apartment we requested. Instead we were given separate rooms 6 levels apart. I was told this would occur 1 week after booking but you must not advertise something you can’t provide.
There is a lot to be said about written effective communication.
You can not assume travellers will understand different types of cards or tags some hidden discreetly behind name tags.
While I was told to use a code it did not work on the keypad of the building or the car park & I didn’t notice the small black tag on the key ring until another resident pointed it out.
Please write this down on your instructions & don’t use a code if it doesn’t work.
Also don’t provide an option to leave keys in the locked box or the kitchen bench. Don’t leave your keys on the bench in the kitchen as per instructions, you will not be able to access the car park.
If you would like me write effective instructions for a small fee I would be happy to do so.
Çevir