Sarah M
28 Mayıs 2024
So…. I was staying here for 7 days (3 days for a hen party) me and my partner had arrived quite early in the morning after our flight was delayed to check in, check in was quick passports where checked, reception then asked for tourist tax which is understandable €46 for 2 people and demanded it was in cash no other alternative wouldn’t accept card HAD TO BE CASH, for myself personally i hardly use cash always card. So paid in cash got my room keys took the elevator up. Keys now both keys would not open the door to my room went back down to reception they fixed the keys first key wouldn’t open 2nd key opened and boom… I opened the door to peoples personal stuff still occupying the room, again now for a 2nd time I went to reception they apologised got my new keys to another room and then first one wouldn’t work but the 2nd one did…. All inclusive - Honestly I wouldn’t book all inclusive in this hotel due to the law in magaluf now, you get 3 drinks with lunch and dinner and it’s Estelle or sangria but you can get soft drinks all day. Food- personally I think the food was great Im not picky with food and will try everything good food selection desserts weren’t really to my taste the wee cakes where good but just not a very big selection of different things- good fruit selection also. Pools- I really only stuck to one of the pools as it was less busy- pools where great, no food around the pools and your drink has to be in a plastic cup which you can get from the bar for €1 which is refundable. So no glass at the pools, also they have designated smoking areas around the pools- and the pool closes around 18.00 for the rest of the day, you can still sunbathe just not access the pool. They also have a lifeguard on duty through the day! House keeping was okay, rooms where clean when we arrived but if you put the sign out for your room to be cleaned please be aware of the bare minimum- beds where made up but not changed for the 7 days that I was there balcony was cleaned and towels changed bins emptied- floors weren’t really cleaned properly and where still dirty- also air conditioning only came on at a certain time of the evening not sure if that was just mine or everyone’s was like that. Since it was magaluf I would not advise to bring kids to this hotel, most people I seen where men women groups hens stags so basically means -loud music excess drinking excess noise and you here them running the halls at 3/4 in the morning. Check out at 11 once you check out your all inclusive ends no soft drinks no lunch doesn’t matter when your transfers are coming, they is a shop with in the hotels grounds not much food selection more drinks alcohol junk food. Overall the hotel was okay if you’re staying for a few days to party this hotel is for you, if your staying any longer or bringing kids I would avoid this hotel not many other kids and no entertainment only a pool table, also beware of the crickets and cockroaches so big and everywhere outside the
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