Diamonds Malindi

Such a nice hotel with beautiful pools. Delicious Kenyan food and good cocktails. We’ve been there for one week and we also went to safari for 2 days with Polenta Usei (highly recommended!!! +254 758 882147). Best way to spend your time in Kenya

Diamonds Malindi is a little slice of paradise! The hotel is absolutely gorgeous – stunning pools, lush gardens, and the most amazing ocean views. It’s the perfect spot to relax, whether you’re here as a couple or with family. The service was fantastic! Huge thanks to Paulina, Pina and Janek, who made our stay extra special. They always had something fun planned and made sure we were never bored – their warmth and care really made a difference. The food was incredible with so much to choose from at every meal. Breakfast, lunch, and dinner were all delicious, but the BBQ dinner was truly unforgettable – such a great experience! Our room was super clean and well-kept, with regular cleaning that kept everything fresh and comfortable. You can really tell the staff takes pride in keeping the place looking perfect.

After a start which was a bit hard, because we weren't informed that the hotel is partially under renovation, we finally had a fantastic stay at Diamonds Malindi, thanks to the exceptional staff, especially our butler Sammy, who made sure we were totally happy and relaxed throughout our stay. With the Premium All-Inclusive package, Sammy and Laura looked after us from start to finish. Sammy went above and beyond to ensure we always had the best table, the ideal spot on the beach and that we made the most of all the package benefits. This included an excursion to Malindi, a spa session, special beachfront dinners, access to exclusive dining menus, and a variety of drinks from all the resort’s restaurants. We learned so much about Malindi and Kenyan culture just from our brief conversations with Sammy over dinner. Thanks so much, Laura and Sammy for this great and luxurious experience. You truly made our stay unforgettable! Scuba diving was another highlight, and we’re grateful to Emanuel for the amazing underwater experience. Also, the animation team did a great job, especially with the beach walks and the incredible beach party after gala dinner. That said, the rooms could use a refresh, and the buffet options were fairly average, nothing particularly special. There’s also room for improvement in service flow—especially with wait times, such as when ordering wine, where knowing the available options in advance would be helpful. Large parts of the hotel were under renovation, which is promising for an even higher quality experience in the future. In a nutshell, after a week of safari, the service and relaxation at Diamonds Malindi was what we needed and we are grateful for the wonderful stay and the enriching encounters!

The most terrible place to go of all resorts in Malindi. The resort really looks nice but some of the people working there are very unfriendly. They also change there policy all the time. The beach in front of the resort is very small and the water was brown of the river. Also full of plants and rocks. It’s quite expensive to be there but certainly not worth the money.

Wonderful holiday. The hotel is very cosy, we were in the older room, but the room was spacely and nice. Our room had a balcony with beautiful view on garden. All staffs were very kindly and friendly, especially we liked animator Shaban, with him we enjoyed our holiday. The foods in the hotel was great and offer of foods is unbeliveable. Our holiday in Kenya was fantastic due to people of this hotel.

Walking in through the heavily secured gates, you get the 'wow' factor. After a long 3 hour drive from Mombasa Airport, you get the feeling of arriving home. Firstly you see a well-kept garden surrounded by thatched-roofed two-storey bungalows. Reception is an airy open area with large welcoming sofas and the sea breeze flowing through teasing the tall wispy curtains that overhang this two story structure. A quick and efficient check in, with a welcome drink, and the helpful bell boys take you to your accommodation. The two storey bungalows are made up of a lower-ground apartment with terrace and a first floor apartment with balcony. The terrace and balcony are the size of a normal hotel room in Europe. The accommodation is clean and practical with a Kenyan feel. Our meal plan was 'all inclusive'. This included breakfast, lunch, afternoon tea and dinner, hot and cold drinks, including local spirits and beers. The food was delicious prepared by well trained chefs and headed up by flamboyant and talented chef. Al varieties of food was served from European to Asian cuisine. The staff were second to none - if it was only about them we would have given a 5 star rating. They all were friendly, helpful, welcoming, and well spoken. There was evening entertainment, from kids cinema to acrobats to a Maasai Mara show. The spa offered excellent value on all types of massage and hydro therapy. The entertainment team kept us busy during the day with aqua aerobics, beach volleyball and walks to local sites of interest. They even offered to escort groups to Malindi town for a spot of shopping. We were in a group of 12 - 4 kids and 8 adults - spread across 4 apartments. From day 1 we were given our own table in the Dining Hall, which made things very easy for us and the staff. It is fair to say that everyone had a wonderful time at Sandies Tropical Village - excellent service, super food, and great facilities.