Misafir Kullanıcı
29 Şubat 2024
The pathetic ever hotel seen in my life. The rooms were smelling bad. All over water leakage. The fan was like about to fall down. The menu card in the room was of different hotels print out, with bad oil smell. Will attach the pictures too. The cups of tea were dirty enough to not touch. The food was pathetic with no taste i only had salad throughout my stay and one chhole poori. The staff is not willing to talk, infact they do not even smile if u smile. As if we have attacked them by coming to their hotel. Specially the girl at the reception. They do not listen to you, they do not resolve your issues. I asked to change the menu card multiple times but they did not in my 3 night stay. They do not clean your room before 12 and after 5 pm , so that means if you are in Manali you should not go anywhere coz otherwise rooms will not get cleaned in your presence. The fan when starts can give feeling of earthquake and while stopping too. Even the hotel staff got scared by the sound. There was nail coming out from the wooden floor, which hurt my son. Picture attached. The rug Was so dirty that even if your feet are clean that can make them muddy and dirty also smelled bad. They do not have iron services and nor they provide on extra cost. Bad attitude of booking person from Silent Planet Holidays, however this was my third time I booked through them. Previous hotel was good (the out town hotel).
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