Misafir Kullanıcı
1 Mart 2024
Just came back from the Marbella Club, we went with our 2 young daughters, was an excellent stay, could have been perfect but 1-2 unusual things (mainly the kids club) bothered us. Overall its a superb hotel, with fantastic landscaping & staff, and we will go back. The +++: - The design of the hotel: a mix of botanic garden + boh & chic (in a nice way). Everything looks perfect, feels natural and peaceful. You feel almost at home - The room: we were in 273, with an adorable mini garden and mini bed outside for the kids, picture perfect, spacious calm, nice bathroom - The staff: nice, smiling, professional - The pools: tiny but perfect for this hotel, kids and adults had a lot of fun - The tennis club: 10 mins walk but super stadium and set up The ++ - Food: Quality of breakfast is amazing, and the Grill is really good. But the 'on site' options are really limited. We ended up going 5 nights out of 7 to their sister hotel Punte Romano where the range of high end restaurants on offer was amazing (Coya, Nobu, Sea Grill, Cipriani...) -Gym: really tiny, more focused on light fitness than a true gym, but is opened 24h/day and has great views on nature -Wellness: Super ideas, but sometimes absurd prices The --: -The kids club: What a wasted opportunity. We have been to maybe 25 hotels with kids clubs and this one is probably the nicest (and largest in proportion to the size of the hotel) that we have ever seen. It looks like a super cool eco-school. But...its also the only kids club where guests have to pay for every minute the chlidren spend in the club, and the pricing is just ridiculous. Leaving our 2 daughters for a half day (3 hours) was 130 Euros. And its impossible to just drop the kids and let them play. As a result very few guests put their kids in the kids club, it feels empty. In hotels where you spend 2000E/night on the room why on earth would you then ask to pay extra for the kids club? Its the only hotel where we saw this, and there is a reason why no other luxury hotel has this system. They need to change this policy, makes no sense.
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