Arrived and couldn’t even check in, lobby was closed and all lights around building were off. Called the property multiple times and they immediately failed. Checked into another nearby hotel and messaged ******* about a refund. They said the hotel had seventy two hours to respond and when they didn’t, my refund was denied. Instead of recognizing that the hotel not responding was my initial problem, they used that as the reason I couldn’t get a refund instead. Only when I flipped it around and stated that ******* is the one marketing a hotel that I couldn’t check into, did they allow the refund. Ridiculous process and definitely not a place to stay, you can’t check in even if you wanted to lol
Çevir