Brass Castle Country House Accommodation

Came here for a bit of a break and for some food. It was OK until the staffs kids were crawling all over the chairs when people were trying to eat - plus the staff knew as they came out and seen it happening yet said nothing to them about it or told them to stop.... not my idea of a relaxing atmosphere! Food wasn't as expected, the pie was really a pie just meat with a pastry lid which was soggy and the parmesan was just pure water when cutting through it.

Lovely stop over in this hotel that has had some considerable investment in quality fixtures and fittings. Very comfortable,warm, and relaxing. The breakfast was excellent quality and well presented but only from 8.30? This is a remote location so you can’t enjoy this breakfast if you need to be anywhere for 9am. This is one of the minor conflicts that you have to question when staying here. Why so must investment then so many niggling negatives that seem to want to cheese off a guest? You read reviews and everyone mentions the signage to hotel it’s so bad you wonder if it wants to be found. Advertises WIFi but it’s not in the bedrooms and no mention of why in room book. Car parking is chaotic no direction or markings and when yo drive to door you need to wiggle reverse manoeuvre back out and find a spot in front of a no parking sign. Dinner was okay and we were grateful they put this on as didn’t want to go out and find somewhere else but why Spotify with adverts that keep telling you to subscribe advert free and huge ketchup bottles on every table? Don’t let my moans stop you visiting it is nice and tranquil I just wonder why so much has been spent on quality but little attention made to gust needs. Deserves 5 stars!

A gem of a place and great value. Our room was lovely, tastefully decorated with a tiny but beautifully designed bathroom. Our room overlooked the garden and wood and we could hear an owl was hooting! Breakfast excellent too. Hotelier friendly and welcoming. Arriving in the dark it was tricky to see where to park as the two spaces outside the hotel door were taken but didn't take long to sort.

Me and my sisters booked this as a surprise for our Mother's 75th Birthday. We were overwhelmed with the service, location and attention to detail. They went above and beyond. We opted for afternoon tea and it was one of the best we've ever had and plenty of it, so much we took some of it home. They also took into account all of our dietary requirements. Afterwards, we booked the hot tub where we enjoyed prosecco which was provided with the hot tub. Frankie really looked after us and nothing was too much trouble. We will definitely be returning and wouldn't hesitate to recommend this deghtful hidden gem to anyone.

No shower gel; watered down hand soap; breakfast at too late a time for any needing to be out by 9am to actually enjoy;

Stayed here twice now really friendly staff lovely atmosphere food was gorgeous rooms are lovely can't fault the place 100 percent be back was really an enjoyable visit .... Can't beat the jacuzzi bath whilst looking at the view nothing is too much trouble for the staff they make you feel so welcome I didn't want to leave

I cant recommend this place enough. A lovely welcome, from lovely and helpful staff, a beautiful warm and cosy room with a fantastic bathroom, lovely clean bed, and plenty of hot water, at a good price. It's a home away from home. A lovely view from the room too. The bar looked great too although I didn't partake.

What can I say, absolutely loved it and will definitely be back. Andrew and Sue run this along with their family and a few staff. Every single one of them couldn't do enough for us. I took my husband for his birthday and on arrival in our room there was a bottle of wine, a box of chocolates and a card, also rose petals on the bed. Our room was called Holly, this is a beautiful traditional lived in home and you are certainly made to feel at home. Our room was amazing with gorgeous views, we went into the hot tub on the afternoon and had a steak meal out on the terrace in our dressing gowns when we got out, very relaxed, the garden and views are amazing, food is delicious, breakfast amazing, we couldn't have expected anything more. If you are looking for somewhere that feels like home then this is the place for you

A very warm welcome and a quiet, tranquil place....got a great night's sleep