Hampton Inn St. Louis/Westport

Nice hotel. Location is central, a little far from downtown but overall would definitely stay here again.

Booked a king size. They didn’t have any upon check in. Not sure if they don’t have any at this hotel. If not They need to remove the Availability from website. Nice hotel good breakfast.

Very noisy next door bar and even moved us but still noisy. Would not put us across the hall on other side of building until the next day. No milk for breakfast.

No complaints....Room was clean. Bed was comfortable. Staff was pleasant. Several eating places close by (with a vehicle).

The poor girl at checkin couldn't stop saying she is going to quit because she was the only one working and expectations are just too much. Took her several minutes to get to me and then the system was down adding to her frustration and mine. I was there three nights. The tv and remote didn't work and the firm alarm loudly chirped the second night. Barking dogs groups of kids in the halls all night long so sleeping was out of the question. Facilities were in good shape. Convenient location. Cleanliness in public areas needed attention like hallway's elevators and eating area.

my doorlock did not function my entire stay. The battery was dead, my card never worked. I was told numerous times the battery would be changed, it never was. I had to get an employee EVERY time I needed entry to my room. When I checked out it still was not working

My room was comfortable. The employee Dezell was Very kind and helpful!! She made herself available to me if I needed anything and made sure I had what I needed. The thermostat on the wall kept acting like it was going to work but then kicked off and never did start at all. There was no shampoo in my room and when I asked for some they said they were out. There was no cold water or tea to drink with breakfast, and the woman at the counter, I wish I remembered her name, did not seem to care about me wanting some and told me she could get me some from the sink. There was also no hand sanitizer in any of the dispensers I tried, and the disinfecting wipes by the breakfast area were totally gone. Once again when I ask the woman at the counter she just said there was none and she had no idea where she could get any for me and did not even pursue any kind of resolution whatsoever. The ice machines were only working on one of the four floors so that made it very inconvenient when that did not happen to be the floor I was staying on. I would like to hear from some who cares about any of these issues to compensate at all for the inconveniences. The hand sanitizer and the disinfectant wipes are pretty important things not to have available at this time.

Maintenance issues, 1 safety-broken receptacle plate leaving exposed wires inside receptacle box. 3 others, plug for lamp at same receptacle bent badly, white shade on window broken, won't go up, or down. Lamp on the desk does not work, neither bulb, or plug on the lamp base. All other Hampton Inns that I have stayed in for work, and leisure have always had microwaves, need to ensure better, and verbal communication that they have to request at check in time is required.

The bathroom door wouldn't latch. We killed two crickets in our bathroom. One of the elevators was out. Breakfast was good. Staff was welcoming and friendly.