Misafir Kullanıcı
18 Ocak 2024
Our first visit here and apparently we were lucky to find a cancellation at short notice, as January is peak season for the Canaries and this hotel is always booked up - and rightly so! From check in information to check out, we thoroughly enjoyed our stay. The standard room we had was spacious, clean and had everything we needed from tea making facilities, mini bar, bathroom amenities and robes. Housekeeping will visit every day (put out the door hanger to let them know) and they will clean and leave fresh towels etc. Pool towels are changed on request and you can do this via the bar or reception. The hotel only has 21 or so rooms, arranged in groups of bungalows around the pool, hot tub and bar/restaurant area. The size makes it tranquil and the perfect place to relax, although the free wifi easily allows you to keep in touch with the outside world from anywhere on the property (should you wish to!) Breakfast was plentiful, with Antonio and the team on hand to make sure you have everything you need. No issues ever getting a table for refreshments and bar service. The lads working each evening on the bar were exceptional and all praise to them for everything they did for us, bring us drinks and snacks to the room when I wasn't feeling too great one evening, organising taxis to town etc. A car can be useful if you wish to explore the island, the mountain drive to Tejeda is spectacular and we enjoyed a visit to the capital and the Rum distillery Arehucas there. There is plenty of free and safe car parking on the street right outside the hotel main entrance on the little cul-de-sac. Also had a massage in the small downstairs spa area (just a sauna and showers here) and this was fantastic and well priced. Jose on reception was ultra friendly and helpful too. This place is an oasis in Maspalomas and I will not hesitate to recommend it to friends and definitely stay again, without a doubt. As mentioned by other reviewers it is the friendliness of the team of wonderful staff here that really makes a beautiful hotel and pool stand out. They deserve our thanks and praise. (for other guests we highly recommend Lola restaurant in town for an exceptionally special dinner, and if going to the mountains, La Dorotea bar/restaurant in Tejeda for tapas lunch)
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