If I had time I would sue ******* and this hotel for providing wrong information and ruin my plan. I brought my parent to 7 days east Quebec road trip to appreciate them. On website you see a nice entrance nice resto nice spa! But wait! It’s not belong to pavillon section! No picture of this disaster of pavillon entrance! No information about you have to take car from reception to get to pavillon section! With two old parents that are not able to walk, I put all their luggage in entrance and receptionist told me that we need to go to other section! I told her that I don’t understand what she is meaning and in picture I saw this reception, this place and I thought it’s inside the building in the picture! She was so rude and in a way of yieling she told you reserve there you go there! I was pretty bad surprise. She was so rude even to understand what is my point and that I’m confused. I told her but it’s not mentioned we have to take car to there! She answers again very rude! She didn’t even provide a clear road map that where we are suppose to go! I again put all luggages back helped my parents sit and drove to find this old building. It is a disaster. I have been never in a hotel like it. My father is not able to take stairs. She is not even able to walk long distance. The receptionist was so rude even to be able to ask if they have a room in that section to stay just one night. I don’t care about money. I care about quality and my parents. Long story short don’t come here.
Çevir