Hotel Shagun Residency

I was staying in another hotel in the destination city. But since i was not happy with it, i booked another room with this hotel. I called the hotel 3 hours in advance and asked if i can come to the hotel before the check-in time and the receptionist said yes. So, i reached the hotel. On reaching the hotel, the management said, since i wanted to do an early check-in i need to pay extra amount for early check-in otherwise wait there. I tried to explain that i reached the hotel early only after consulting the receptionist otherwise i would have stayed in the previous hotel itself. But they were not ready to listen to it. They didn't agree to that fact and kept on insisting for extra amount. So, i had to pay extra amount. On top of it, the manager was very rude and used harsh language when i questioned the hotel management's policy. They argued and shouted for some time. Such kind of behaviour is totally unacceptable. This resulted in not only monetary loss but had to face totally disrespectful management.

Interior room smell was bad. Bathroom were not clean. Heavy borewell water supply was there. Not hygienic

food is not available Manny out side this hotel not it good worth of money I was recommended this hotel is not properly for family😭

Poor service and the room was small even though it was mentioned deluxe room. At this price there are other better options.

Hygiene is missing. No cleaning of rooms. You can see dust on sofas on eyes. Photos uploaded by hotels are very old. Very old property. Not worth more than 1000

Make my trip is fraud, they mentioned in their app that this hotel is 830m from prem mandir but actually it is 16km. Reason i booked this. But make my trip doing this kind of fraud

We booked a super deluxe room with balcony and hence the room is well-ventilated. They also have plenty of parking spaces and allow outside foods. However, the metal parts in doors and washroom were all rusty and they do not have any in-house dining option. Also, the hotel is situated in maholi road which is a bit interior to the main road. For this we had to pay extra in auto fare.

Hotel main food ke lye restorent nahi hai. Payment ke hisab se hotel utna achcha nahi hai, old style main hai, baki staff achcha hai bus booking main thoda anakani karta hai. In all experience average raha.

The room is ok, but the washroom is in very poor condition, dirty, smelly and unhygienic. This is the not the fayde ka sauda