Matola Otelleri

The attitude and professionalism of the reception would have gone a long way towards making us feel welcome upon arrival (notwithstanding the state of the room and the missing advertised amenities). The receptionist tried to cheat us out of additional money because we could not produce a booking confirmation with the amount in the local MZN currency (our booking was done in ZAR). But the worst was the state of the room. It clearly had not been used in a while and nobody tried to prepare it for new guests. The room was filthy... We found huge dead roaches (clearly from some tind of pesticide they have been using). We could hear the live roaches (or something even worse) running in the skirting at night. The bathroom (and the whole room, in general) did not look like it had been cleaned since the last guest - there were dried-up stains on the bathroom floor, shower, etc. There was only one set of ”clean” towels (which we were too afraid to use), and a number of the advertised amenities simply did not exist or were not available (we were told that the ”free wi-fi” had not worked in months. We had paid for breakfast to be included during our 2-day stay, but we could not bring ourselves to even consider eating their food - I shudder to think what the state of the kitchen much be like.

Let's be clear up front: this isn't a European five-star hotel. But what it is, is a neat and clean place to stay if you're in town for business. It's fairly close to the airport and city centre, and has a decent bar to have a couple of drinks and meet people. Dinner was an unexpected highlight: it was a fixed buffet, instead of a la carte, but the baked whole fish with boiled potatoes and vegetables was one of the best things I've eaten in a long time.

The place was nice comfortable, the guy at reception is really nice and helpful. Location if you're looking to be in the downtown hustle and bustle area is key. The only bad experience was the cleaning stuff searching through my stuff and making it obvious that someone was looking for cash coz my passport was not taken, so if management can address this with the cleaning team.

Booked in by my company on a layover in Maputo. When we checked in we were told the elevator was broken and our rooms were on the 11th floor !! Room was was very shabby. Broken window, mould in the bathroom, broken wall sockets NO toilet paper. Not worth the $83 charged for the over night stay and in fact would never stay here again. WiFi was terrible and hardly able to connect. Would not recommend this place, nothing in this place relates to VIP !!! Avoid it.

The hotel was tidy, and I like the location and view. The cathedral next to it is very beautiful. And the location is not too far from the airport, so it is suitable.

Affordable, good quality and cheap, suitable for business trips, not suitable for tourism, transportation is OK Wifi network is general, it may be because the distance is too far, the power was stopped many times on Sunday night, the experience was not good

Great. The following are the advantages and disadvantages: advantage: 1. Good location 2. The staff are professional and considerate to the guests. After I moved in, I found that the provided Wi-Fi can only connect to two devices. If there are more, they can’t connect. I called the front desk and they immediately found a way to get another account and returned it to the room. , Teach me how to use. The service staff are professional, always smiling and very enthusiastic. 3. The room facilities are good, the bed is good, and it feels relatively high-end. Disadvantages: 4. The hotel entrance and lobby are too unassuming. When I checked in, I thought it was broken and my mind was beaten. 5. You can’t take a bath in the room bath. Standing in the bath, the water is easy to spill on the ground and get a lot of water on the ground. 6. The food is not tasty Overall recommendation. I stayed two nights in a row, and it was the only hotel where I stayed together.

We have read the other reviews on this hotel and wonder which place they stayed - different hotel from us? Firstly the staff. We only speak English and had no problem whatsoever communicating with the staff -with whom we interacted on many levels. When we arrived our booking was not evident - it was booked for us less than an hour before by our insurance company. Two gentlemen sorted this out and I was shown me to our room. I was very impressed. Admittedly it did appear that we had been given a free upgrade but nonetheless it was very nice. Yes there are a lot of light switches but they are not that hard to figure out. The balcony was indeed a bonus. We had to spend a lot of time in the room as I had just come out of hospital after an unplanned operation on my ankle following an accident and we were waiting for flights home to be arranged. We stayed at the Gloria for 4 nights and thoroughly enjoyed our stay. We thought that the choice of food for breakfast was excellent. Obviously we only sampled small parts of the menu but there was an extensive choice. Maybe we have bland taste as suggested by others but we thoroughly enjoyed the Chinese food in the restaurant. We ate one night at the Italian restaurant next to the shopping centre behind the hotel. This was also nice. I was unable to access the shower in our room properly due to my injury and asked for a plastic garden chair or similar. The lovely lady on reception arranged for a chair to be sent up. I said it was not suitable as it was too grand and would be ruined if it became wet. I was told it was a ”small sacrifice to make for a guest”. Exceptional customer service. In the end we managed to use the chair without getting it wet by using bin liners over it but the sentiment that it did not matter if I ruined the chair was greatly appreciated. We have absolutely no negative comments to make about the staff. High praise from us. Thank you.

I had a wonderful stay in Montebelo Indy Maputo Congress Hotel. It is like living in a nice and quite village in the major city Maputo. Although the gym and the pool were closed due to Covid restrictions, the hotel succeeded in maintaining some part of their entertainment program: they have a very nice SPA and professional hairdresser services with friendly personnel. Following the Covid measures: I was very comfortable with their hygene policy and the way they put this in practice. Their hygene standards are comparable with or even higher than the ones of a 5 star hotel in Maputo. The hotel also maintains a high level of security, the rooms are nice and well maintained and the breakfast was very good. In short: if I would ever return to Maputo I book again a room in this hotel.

The hotel is 8 kilometers from the airport ✈️, 1.5 kilometers from the Maputo train station. 500 meters from the seaside, you can see the sea on the hotel balcony. There is a good Japanese restaurant on foot 450 meters away. Try it. 1200 Mo coin. Eat sushi casually.