Masjid Ussama Bin Zaid, Matola Yakınlarındaki Oteller

The attitude and professionalism of the reception would have gone a long way towards making us feel welcome upon arrival (notwithstanding the state of the room and the missing advertised amenities). The receptionist tried to cheat us out of additional money because we could not produce a booking confirmation with the amount in the local MZN currency (our booking was done in ZAR). But the worst was the state of the room. It clearly had not been used in a while and nobody tried to prepare it for new guests. The room was filthy... We found huge dead roaches (clearly from some tind of pesticide they have been using). We could hear the live roaches (or something even worse) running in the skirting at night. The bathroom (and the whole room, in general) did not look like it had been cleaned since the last guest - there were dried-up stains on the bathroom floor, shower, etc. There was only one set of ”clean” towels (which we were too afraid to use), and a number of the advertised amenities simply did not exist or were not available (we were told that the ”free wi-fi” had not worked in months. We had paid for breakfast to be included during our 2-day stay, but we could not bring ourselves to even consider eating their food - I shudder to think what the state of the kitchen much be like.

Let's be clear up front: this isn't a European five-star hotel. But what it is, is a neat and clean place to stay if you're in town for business. It's fairly close to the airport and city centre, and has a decent bar to have a couple of drinks and meet people. Dinner was an unexpected highlight: it was a fixed buffet, instead of a la carte, but the baked whole fish with boiled potatoes and vegetables was one of the best things I've eaten in a long time.

The place was nice comfortable, the guy at reception is really nice and helpful. Location if you're looking to be in the downtown hustle and bustle area is key. The only bad experience was the cleaning stuff searching through my stuff and making it obvious that someone was looking for cash coz my passport was not taken, so if management can address this with the cleaning team.

We have read the other reviews on this hotel and wonder which place they stayed - different hotel from us? Firstly the staff. We only speak English and had no problem whatsoever communicating with the staff -with whom we interacted on many levels. When we arrived our booking was not evident - it was booked for us less than an hour before by our insurance company. Two gentlemen sorted this out and I was shown me to our room. I was very impressed. Admittedly it did appear that we had been given a free upgrade but nonetheless it was very nice. Yes there are a lot of light switches but they are not that hard to figure out. The balcony was indeed a bonus. We had to spend a lot of time in the room as I had just come out of hospital after an unplanned operation on my ankle following an accident and we were waiting for flights home to be arranged. We stayed at the Gloria for 4 nights and thoroughly enjoyed our stay. We thought that the choice of food for breakfast was excellent. Obviously we only sampled small parts of the menu but there was an extensive choice. Maybe we have bland taste as suggested by others but we thoroughly enjoyed the Chinese food in the restaurant. We ate one night at the Italian restaurant next to the shopping centre behind the hotel. This was also nice. I was unable to access the shower in our room properly due to my injury and asked for a plastic garden chair or similar. The lovely lady on reception arranged for a chair to be sent up. I said it was not suitable as it was too grand and would be ruined if it became wet. I was told it was a ”small sacrifice to make for a guest”. Exceptional customer service. In the end we managed to use the chair without getting it wet by using bin liners over it but the sentiment that it did not matter if I ruined the chair was greatly appreciated. We have absolutely no negative comments to make about the staff. High praise from us. Thank you.

The hotel is 8 kilometers from the airport ✈️, 1.5 kilometers from the Maputo train station. 500 meters from the seaside, you can see the sea on the hotel balcony. There is a good Japanese restaurant on foot 450 meters away. Try it. 1200 Mo coin. Eat sushi casually.

I did not stay at Hotel Terminus. Went there in my search for vegan friendly restaurants where we can sit down, work on our laptops and hoping they'd have vegan options on their food menu. They have karaoke nights when the weather is warmer. (Unfortunately, not while we're in Maputo on this trip) I'd love to find out if the restaurant offers vegan good options, since we are vegan travellers.

The exterior and lobby are very nice and the location is ok. There are 2 very slow, very small, sometimes functioning elevators. The rooms need work, see photos. Chunks of bathroom tile missing, 3 out of 4 bulbs in bedside lights missing and fixtures broken, there was obviously some kind of flood from the bathroom that wrecked the plywood flooring. I'm gluten and dairy free so didn't trust any of the handful of things on the room service menu, some of our friends did and the reviews went from mediocre to inedible. There's apparentIy some sort of breakfast but after asking the staff in the cafeteria a couple of times if we could order something and being told no (at 7:50am, breakfast is advertised as being at 7:30), we went out for breakfast, which seems to be the smart move. If you just need something no frills to sleep for a night it did seem like the beds were clean but the water pressure in the shower is a luke warm trickle. Set your expectations and it's fine as a place to sleep for a night, but I wouldn't stay longer.

As a family we stayed at the Polana recently . It was an uplifting,enjoyable experience for all of us from the youngest (3) to the oldest . The hotel is truly a grande dame in sparkling condition .The staff are super obliging and the chef and his staff excel. Highly ,highly recommended

Booked in by my company on a layover in Maputo. When we checked in we were told the elevator was broken and our rooms were on the 11th floor !! Room was was very shabby. Broken window, mould in the bathroom, broken wall sockets NO toilet paper. Not worth the $83 charged for the over night stay and in fact would never stay here again. WiFi was terrible and hardly able to connect. Would not recommend this place, nothing in this place relates to VIP !!! Avoid it.

The best and possibly the most expensive hotel in the area, with relatively large rooms and the seaside.