Radisson Blu Azuri Resort and Spa, Mauritius

房間很大，但是衞生一般，客房服務更是一般，訂的雙床房結果給了一張大床房和一個臨時小童床。攜程也是非常差，協調4天都沒協調好。該酒店所屬海域也是很差的一帶，海水渾濁，海灘也不乾淨！！關鍵在該酒店過聖誕節還被強制消費315刀！！

性價比不匹配價格

Myself and my wife booked this hotel and had been looking forward to it for the last 6 months. From looking at the hotels website, the management photographs on this forum and the photographs provided by our tour operator, you’d rightly think this was a hotel which you would come away from having enjoyed your experience and feeling relaxed. Do not be fooled! We arrived on Friday afternoon and immediately encountered a number of issues. To list a few of the issues: 1) The pool was disgusting. There was algae growing on the glass pool partition and there was dirt floating all on the surface of the water. The tiles were coming away, the tiles that were there were dirty and there was black mould growing around the top of the pool. The pool should not be used and is a risk to your health. 2) The state of the room was awful. There was black mould growing in the shower, on the ceilings and behind the sink. The shower screen was that dirty you couldn’t see through it. The floor hadn’t been cleaned in months, there was apparent faeces on the shutters and there was grime all around the headboard. I could go on. 3) The buffet food was awful. There were wild birds tucking into the buffet at lunchtime, the food wasn’t being replenished and I’ve seen children better able to sort presentation of food better than this hotel did. 4) A male member of staff just walked into the room without knocking. 5) The sunlounger covers belong in the bin! They haven’t been changed in years and are so worn down they are all ripped. I spoke to my tour operator and the hotel management and they arranged a deep clean of the room which was worse than before they’d done it. WARNING! DO NOT STAY AT THIS HOTEL! You will be disappointed and it is a risk to your health. Suffice to say the hotel gave us an entire refund and we have no moved to another hotel.

The hotel services are nothing great, esp the housekeeping. The evening turndown services were not performed despite 2-3 reminders. The towels were not replenished in the morning and neither were tea and toilet essentials. No proper reason for the above were offered despite complaining to the duty manager, except an assurance that the same will be closely.monitored for my rest of the stay. I am still staying and will update how it goes for the rest of the stay. A day earlier, I was surprised to see. Uncleaned spoons in my tea area and I asked to be spoken with the housekeeping supervisor. Is it a fallout of the same, I really got no answers. Even at breakfast, I was surprised that when we asked for 2 bananas, we were offered only one saying it is only one that can be given. Ofcourse some PPL in breakfast Buffett were extremely nice and helpful.

Just returned from a fabulous holiday at Radisson Blu hotel, the food is excellent, the staff are so friendly & helpfull, nothing is too much trouble, they go above & beyond to make your stay the most enjoyable, would definitely recommend a relaxing holiday here. My only negative would be to put smokers in the same area, we requested a non smoking room (which we got) not realising next door were smokers which from the balconies we could smell. Fortunately we didn't need to stay on our balcony only 1 afternoon when it rained.

Honestly the best trip ever! From start to finish the team made us feel so welcome, especially Kajal who dealt with us from the start. She ensured we had the best experience and nothing was too much… she arranged a beautiful trip for us to Trou deau douce to see the 5 islands - which was honestly such a special day, from monkeys to a bbq on the beach it was amazing. My mum even rang the hotel one day worrying about me and my boyfriend as we didn’t answer her texts & Kajal let us know straight away and was so lovely. The room was fantastic & recently updated so super modern - would 100% recommend beach front villa as it has everything you need and feels super luxury! Kavina who cleaned the rooms was very lovely and remembered my name which was sweet. Black Rock was our favourite for food out of the restaurants on offer & the buffet indian night was also really lovely - we went back for more & more & more until we could burst haha! We rented a car so could easily visit the south, it is a bit of a drive so but would absolutely recommend this as it made the trip feel like an adventure - Le Morne is beautiful!! And if you can do a seaplane too would recommend. If not, there is plenty to do near the hotel & the staff will recommend trips etc. including visiting the sister hotel which is also lovely! Overall a great stay, with the highlight of the hotel honestly being such a warm welcome from Kajal. We really hope this isn’t our last time visiting the island & the Radisson. We have made such special memories in Mauritius & thank you so much!