InterContinental Hotels Mzaar (Mountain Resort & Spa)

The experience was really good. They even upgraded our room!

One get surprised from the title and the opposed rating, the rating is simply for not enforcing a dress code after all Intercontinental chain is a five star rated hotels and should not allow people to have breakfast wearing pyjamas and even worse a lady was having breakfast in her white bath robe!!!!! The rooms are clean, needs bit of modernisation, and double glazing as the noise level was very loud, the lobby bar service is good so is the food, the breakfast could be better and richer ( very poor fruit selection, frozen knafeh re-heated). despite all the place is fun and recommended probably not in high seasons

Beautiful location surrounded by nature, great facilities and friendly staff. Thank you

Location, ambience, and staff were all amazing.

We checked in on 20 March 2022 they told us the hotel is fully booked and only 2 rooms at 335$ per night , I checked online the price is 175 after tax, this is not acceptable Also the room they gave us has no view and no internet So basically we were ripped off and paid double for less the value Not again we will tell our story to all our group to avoid such miss treatment and unacceptably

I didnt like the place and the room in your website is completely not the same like reality . Place full of negativity. Staff not trained and everyone tell different talk regarding refund policy. Beacuse of all of above i left the place before checking in and promised to do my refund which i am still waiting

The rate per night was 175 USD for a random room with no breakfast included. Moreover, I had to pay for a valet parkin g service I have never received for having parked my car at the hotel's parking

Unprofessional they decided to close the slops for 2 days the first there was a storm which is ok but the next day it was sunny and a perfect ski day but they decided not to open the slops for no reason other than cutting cost and wait for a busy weekend to open

We stayed for few nights in a Premium room. The rates were good although i got high season prices. A perfect place to be in winter, Everything was great, heated pool, bowling, breakfast buffet (indoor and outdoor seating), lobby lounge etc yet the morning walk is by itself something to remember. Unfortunately there was no snow