Misafir Kullanıcı
30 Mart 2023
I have stayed at this long stay hotel twice. The pro's are the great location right across from the mall. This is key if you want to go out at night because Medellin (especially in this neighborhood) can be very dicey at night. Crime is skyrocketing in this city. I was chased through the McDonald's parking lot one night (its right next door) and was fortunate to get back to the building unharmed. They also have a decently appointed kitchen, spacious rooms and a decently appointed kitchen. The cleaning staff is also excellent. The con's are spotty internet service (despite repeated complaints). It was once out for several days. This can be catastrophic if you plan to work remotely. The front desk has no phone service to the rooms although there are phones in the rooms. If they want to contact you, they contact their sister hotel who then contacts you via phone. In the mean time your food delivery (or guests) may get cold. You can give them a whatsapp contact, some desk staff will use it, some won't. I could not figure out why. Don't try to make a reservation directly with the hotel. You will wait a month to get a full response and then be offered the online rates. If you are lucky the rates will not have gone up. Medellin can be noisy at night, but that is going to be true of any place you stay in the more touristy parts of town. They are currently renovating many rooms and while some noise is understandable it will go on for an extended period and you will not get a straight answer from the hotel as to how long it will last. It will be impossible to conduct work calls from your room. Instead of sending in a crew to do the demolition in a timely manner, they will have one hotel maintenance man in there every day banging away with demolition from 9AM to 5PM six days a week. And the acoustics of the hotel are such that if it is a room next to, above or below you it will sound like the construction is in your room. They could send in a crew to get the demolition done in a much shorter time frame. They would also do a much better job of warning their guests about the construction with accurate information about its duration.
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