Hotel Marina Parc by Llum - All Inclusive

Was honestly worried after reading previous reviews, but I needn't have been. Had a brilliant holiday! The only thing short of amazing was the food, which was very basic, but not awful. The waterpark was great for the little ones and there were enough pools around the hotel for adults and children. The all inclusive drinks were plentiful and the 1€ charge for the cups were, in my opinion, a brilliant idea. We kept ours for the duration of our holiday and washed every night. There were no dirty cups laying around and it kept the place tidy. The room we had was more than big enough for four of us and we had a small kitchenette. The highlight of the stay though had to be the staff. They kept the resort clean and tidy and worked tirelessly. They were very friendly when offering a small greeting but most people didn't do this. An "Hola" or a "Gracias" really does go far. Maya, the TUI rep helped us book a couple of excursions and gave some helpful advice. Very friendly and great with the kids. Juan at the pool bar/night bar was lovely and always offered a smile. Carol and Sandra were a big hit with the kids at the kids club and the mini disco. Both my 7 and 5 year olds were smitten, often wanted to stay as long as possible with them. Monica at the waterpark was amazing too, very friendly and could see the effort she made to relate to everyone. Absolutely lovely lady who often made our day. Actually haven't met a single rude member of staff and everyone we've spoken to has been amazing. For a family with small children, this is a great place to holiday. I've seen the bad reviews and don't think they're warranted at all. I'd definitely come back.

Overall we had a nice time in the hotel. However we were not able to use the sauna because someone broke the door and during our 4- day stay it has not been repaired. The spa closes very fast so in the evening you can't use it nor over the weekends. The gym was a big disappointment, half of the machines were not working and were super dirty. We liked the food - the chef is great and the entertainment at night was fun.

Le buffet immangeable plats réchauffés plusieurs fois entre midi et soir fruits pourris nourriture grasse et de mauvaise qualité Installations vétustes jacuzzi vieux et froid!! Ce n’est pas un hôtel 4 étoiles publicité mensongère Le personnel était gentil par contre

Complexe sympa Grande chambre 2 salles de bain très pratique ! Mais pas de débit dans les douches et toilettes ne fonctionnant pas bien Il devrait être interdit de poser ses serviettes de bain sur les transats pour les réserver.

Nuestra experiencia fue muy decepcionante, comenzando por cambiarnos de habitacion sin ninguna compensación ni solución. Seguidamente las comidas fueron horribles, repetitivas y se agotaba en cada servicio. Los horarios para asistir al restaurante poco adaptados al turista nacional. Instalaciones descuidadas poco mantenimiento, poco control sobre las normas basicas como no llevar platos de comida a la piscina y dejarlos en el suelo con comida, varias noches clientes bañandose fuera del horario hasta altas horas. Personal recepción y restaurante poco cualificado para el trato y atención de los clientes. En definitiva una experiencia poco agradable para unos dias que quisimos pasar para confirmar si era apto para llevar anualmente a nuestros alumnos de Barcelona

Trato muy correcto. Horario os de comidas para extranjeros hacía que no se pudiera desayunar más tarde de las 10.00 a pesar de los esfuerzos y entendimiento del sercivio

L’hôtel est bien, mais la réception a dû mal à prendre compte les demandes du client, comme réserver à une précise un taxi, puis l’anglais n’ est pas parlé par les barmaids, et les activités du soir reste à revoir car sa ressemble à une colonie d’enfants, puis les horaires du dîner sont trop courtes, nous sommes en vacances et à 20h30, c’est déjà les derniers qui dînent, les tables sont bancales, l’ensemble reste quand même cher pour l’ensemble, puis il n’y a pas assez de bouées pour les toboggans pour les vacanciers, j’espère que vous prendrez bien tous ça en compte, car all inclusive reste vraiment cher, pour tout c’est défauts, puis pas assez de personnels aux bar , la queue est trop longue, Cdt

Séjour satisfaisant , spectacle avec intervenants sans plus spectacle avec Fram sympas. Le buffet correct avec du choix.

lo único que valen son los camareros, siempre amables y dispuestos. no limpieza en la habitación, y las instalaciones poco cuidadas.