Super 8 by Wyndham Mentor/Cleveland Area

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Easy to get to hotel. Safe surroundings, several places to eat that are walkable. Price was a little high for what was offered. Room was older, shower was a little dirty, drain was terribly slow. Breakfast was a disappointment, pics for the breakfast area showed 2 waffle makers, when I went down to eat, there were none, only thing available was toast and cereal, coffee that was cold by 8:30. TV was good and had a lot of channels available and WiFi was good.

Property was neat and clean. Front desk staff was friendly. Room was well equipped with amenities!

Floors were filthy completely turning socks an everything black the juice in morning tasted like bleach. The workers were great though.

Leak in shower that wet the floor roaches in room two nights Dirty floors toilet not properly cleaned Toilet paper and toiletries not filled twice. noisy outside our room terrible cheap bedspread kept sliding off onto floor We were there 4 night and I would like aome refund I wo

Motel was good, but could hear people talking in room across the hall until very late even though their door was closed. Otherwise everything was ok. Amazing selection of restaurants in area.

It would have been 5 star if our towels were changed and room should have been freshened up when we left

My non smoking room was very smoke filled. After being exchanged a room this fixed the issue. But It was a battle at the front desk. But I strongly urge smoke sensitive people to not stay here. This was not my worst issue. The front desk lady was the rudest, snarkiest person I have ever met. Because of her I will never be back. I received disability discrimination comments from her. And I will never be back to the establishment. Short lady. Short hair. She had a very sad cold heart. I could have had her job but I believe in second chances. The manager next morning was however nice and encouraging. Although the rooms were remodeled. The whole place smelled like cigarettes and butt. Do not sit on the computer chairs. They looked like they came from a dumpster. And had a thick layer of soot all over them in both my rooms. I recommend the studio across the street with a similar price. If you are a smoke you will be okay. They sheets and bed were clean. The rooms were remodeled. Apart from the desk person, and *********er in the parking lot which can happen anywhere. Our second room was tolerable. Consider this with your purchase.

Staff don’t know how hospitality works. Unfriendly and not helpful. Toilet seat was broken.