Melissa
19 Mart 2024
Stayed at the hotel and was ok with the room. However, all night long there was loud banging and it was very nousy!! Needless to say, we got little sleep. Being in a foul mood from lack of sleep, I asked what all the noise was about, barely noticing the police standing there with a guy . I was told and apparently there was a fight in the room right above us. It must have been ongoing thru the night. I expressed my displeasure with the situation and was told that the clerk would speak to the manager and give me a call later that day by 3pm. Needless to say, I never received the call and was charged the full amount. I expect to pay for a room when I get my sleep. I also expect a call to be made when I’m told it will be. I rented the room based upon the customer service reviews. I didn’t experience the customer service that everyone else did. When you stay in a hotel and can’t sleep most of the night due to bad clientele, it’s not a place I will stay again.
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