Hotel Museu

The location of the hotel near the river is amazing. The staff is very cool and efficient. Rooms were very clean and the breakfast is good.

The resort needs upgrading specially on the rooms that are quite old and basic. Food was okay and staff could be more friendly to the customers.

Great location in Mertola, walking distance to castle. Nice views of the river. Staff was super friendly

We spent four nights in this hotel during our birding tour. Our room was clean and well-maintained, the bed was comfortable, with enough good pillows to keep my happy, and there was wifi. However, the room was small, and there were only two very small bed stands and one small, narrow table on which we could put things. There were some drawers in the closet, but only a few coat hangers which were insufficient for two people spending four nights. We had to ask three times before we were given some additional ones. The bathroom was our biggest problem. For some reason, we were given a handicapped room, which we didn't need. The toilet was high enough that my feet could barely reach the floor. The sink was not set in a counter, so there was no place to put our toilet articles, and we had to use the plastic seat which was intended to be used in the shower for a shelf. The shower was the worst part. The walls could be folded and were not securely fastened to the base, so if you leaned on them, they could collapse, and they leaked water onto the floor outside. The stall was small enough that while washing, you could inadvertently hit the faucet handle and turn the water off. I can't say I ever enjoyed a shower during our stay. On the plus side, there was a very nice breakfast buffet which was served in an adjoining building.

Nice rooms, excellent service, quiet guests and good food available onsite. Other highlights were the pontoon boat ride for only 15 euros and the small archaeology museum on the lower level. The only suggestion I would make is to put safes in the room.

This is a fascinating location built over the excavations of a house from well more than 700 years ago. There are views of this from inside the hotel and options to get closer, though all is protected by plexiglass barriers. There is an interesting library area near the reception that's well worth checking out. They allow you to take books to your room. Please remember to return them. The rooms - the first room was so small the door wouldn't open past halfway without being stopped by the bed. There was also an electric panel next to the bed that buzzed non-stop all night long. The second room was much better. It was larger and the electric panel was far from the bed. The biggest drawback is, and apparently this is true of some other rooms, the shower floor has a surface that could be well used as an artificial ice skating rink. The most slippery surface I have ever encountered. They have non-slip mats at the reception, not in the rooms! Ask for one before you find out how much you wish you had. When I told them about how slippery it was they eventually responded by saying they had installed non-slip surface in the showers. One wonders at their definition of non-slip, or whether they had been told that but had not themselves given it a try out. Perhaps the non-slip part was next to the floor instead of where you stand?

A return trip after a few years. Enjoyed stay even more than the first time. Which is good because we have frequently recommended this hotel to other people ! Delightful riverside spot

Great hotel at a good price with lovely staff. Excellent location and friendly staff.

Very friendly staff and good location