Panorama Palace Hotel

Veduta straordinaria sul golfo di Napoli, le camere però richiederebbero una ristrutturazione.

La struttura era ok perfetto per chi non vuole andare in auto al mare

The good things about this hotel are its location overlooking the sea and the lovely, quiet, little beaches below it with safe swimming. Our rooms were large and airy and overlooking the sea which we were entranced by. BUT there was no air conditioning and not even a ceiling fan so I hate to think what it must be like at the height of summer. The TV in one room blew the electrics when it was switched on, the shower attachment holder in the other room was broken so the shower head swung around at knee level while you washed your hair and swimming pool was frigid. HOWEVER, the noise was unbelievable - this is not the hotel's fault. It's situated opposite a small square which attracts local youths in the early hours of the morning and then the street cleaning regime takes place between 2am and 4am. It's not helped that the noise echoes around making it seem louder than it would be at street level. ALSO the location in Meta means you have to get a bus everywhere. It's not within walking distance of Sorrento and even the train station is a decent walk uphill. There were a number of tour groups, including school children, staying when we were there; they tend to eat at the hotel but if you want to join them it's 15 euros for a starter and 20 for a main course making it a very expensive dining option. This type of mass catering must impact on the nearby local restaurants, especially in October when the two we visited were devoid of diners. It was a pleasant enough experience but I probably wouldn't stay there again. Word of warning...the local tax is 56 euros in cash; we were told it would be 42 so it was a nasty surprise at the end of our holiday and at 4am when we were rushing to get to the airport that we had to scrabble around and find an extra 14 euros.

Stunning location and a very enjoyable stay, hotel and room were spotlessly clean. Staff were lovely especially Giuseppe who went above and beyond to ensure our stay and breakfast was enjoyable! Hotel was basic although everything else makes up for it so would definitely recommend it!

I spent a week at the Panorama Palace hotel in meta The room was cleaned every day by a friendly staff I’ve been eating at the hotel Restaurant every day I got an excellent service especially by Jusepe who his extraordinary and provides an excellent service he made my week here easy en enjoyable The view on the water, from my hotel room the pool at the hotel that you can enjoy every day at anytime of the day the roof terrace view on the way the bar outside that belongs to the Panorama hotel where you get served by Antonio who’s very friendly In front of the hotel there’s bench where you can relax before going to the beach down the road I recommend this place to anyone who wants to enjoy an easy stay Thanks a million to Jusepe Luigi, Mario , Antonio, John Carlo Manon B

I visited Panorama Hotel from 5th till 11th July, travelling with my family ( husband and child of 5 years). I will comment on the positive and negative features of the hotel, facilities and service. First, the positive: great location with stunning view to the bay and the beach, good service by the staff, especially Luigi during our breakfast and dinner service. He made sure my daughter feels welcome by bringing her chocolate every day. Negatives: no balcony which is awful during beach holiday, no working air- conditioning which is a No-go at 35C July days and also the food was quite frankly blant and not tasty. Overall, the hotel is 3* max, no way of 4*.

HORRIBLE - we couldn't wait to leave. Absolutely no idea how this could be called a 4 star hotel. The only good part was the view. The breakfast was probably the worst we have every experienced (although there was one man that worked there who was pleasant). The coffee is not drinkable and the rest of the breakfast was basic. Their is a bar across the road that does not sell any type of food so if you arrive be prepared that you need to go searching for somewhere to eat. There are no pool towels and we were told just to use our bath towels and they would replace. When we asked for more towels we had to wait several hours and then needed to go an ask again. The whole place reminds us of faulty towers. We have stayed at many hotels around Italy and this has to be the worst. We agree with another review - not much better than a hostel. Our travel agent booked this hotel for us. Treat yourself and stay somewhere nice.

Horrible.. not 4 stars. Air conditioner barely works, restaurant food is not good. The pool has a few broken chairs. We are so disappointed. The only quality is the view. I would never recommend this hotel and we are very excited to leave. We should have read the other reviews before booking.

We are still in the hotel which claims to have earned four stars. Hah ... good joke. To be a four-star hotel, you have to have different sorts of premises like a swimming pool, parking, dining room ... room equipment, good service, etc. Let's start from the beginning. Location: The hotel is situated in a place called Meta, and that place has no similarities with Sorrento. It is about 3km from Sorrento, and about 6km from the city center of Sorrento. There are no sidewalks between Sorrento and Meta, so it is almost impossible to walk from place to place. But it is great that near the hotel (about 150m down the hill), there is the bus stop where you can take the bus to Sorrento. The hotel is almost on the top of the hill, which is not bad, but it can be very demanding, especially if you want to come to the beach more than one time per day. App Activity Tracker claims that the height difference between beach level and hotel entrance is 12 floors, but I think it is more than that. The beach which is 12 floors beneath the hotel is the best beach in the area, so that is the really good thing. Parking: The parking in front of the hotel is always full and it has to be paid separately. If you find parking somewhere, you are ready to reach the hotel entrance. Staff: Everybody is polite, if you are speaking Italian. But if not, if you approach someone who doesn't speak English, he will be just staring at you with no words, until someone else comes to the front desk. Conversation is extremely polite. Hotel-premises: Elevators are slow, but they are working. Everything is perfectly clean. Swimming pool is extremely small (about 8x5m). Big terrace is very nice, with a nice view, but mostly there is nobody there because there is a great terrace in front of the hotel with a very nice view of Sorrento. Rooms: are very like on their website, there is no safe deposit box in the room, tv is old, small, and without remote controller (which can be the issue if you wanted to watch the sport game or smth), towels are fabricated from some strange material, but the cleanliness is perfect. The room has been cleaned every single day. The doors are not very well noise isolated, which is the issue with walls, also. There is no carpet, in the whole hotel and rooms, the ceramic floors are dominant. Food: we paid for half-board service. Breakfast and dinner are served in a very nice dining room. There are a bunch of waiters who are always smiling and who are being polite. When you seat yourself for the first time, you are obliged to sit there all the time with the same companions. Every table gets its number, so you can eat only one croissant for breakfast, drink only one coffee from the machine (which is prepared by the waiter), and to drink as much as you want very poor quality refreshments from the machine, using the smallest glasses you have ever seen. Also, you are allowed to eat a piece of ham, a piece of cheese, and some kind of dry sausage. Of course, you can try to tak