I booked one night here for my boyfriend before he flew to Costa Rica. The booking was in his name - but when he showed up, they said he didn't have his reservation. They sent him to the two other Marriotts in the area and finally he came back and they blamed the error on their system. They told him free breakfast was from 7 to 10, but it was 6 to 9 and he ended up having to pay $20 for the buffet. When I tried to call the property to check on him, they told me the rooms didn't have phones. When his cell was charged, he facetimed me and showed me they did. The management did nothing to compensate for all of their bad service. Will NEVER stay here again.
Çevir