Hilton Garden Inn Dayton South / Austin Landing

The fire alarm woke us up at 1:15am and I screamed my head off scared to death. It went off for over 10 minutes and no one answered the phone to tell me what was going on. Our room was right next to the alarm and it scared the literal life out of me. I now have PTSD and will probably never be able to stay at another hotel.

This is a beautiful hotel. The common areas are open and inviting. The location is excellent and the rooms are clean and comfortable.

Natural light filled the entrance and large lobby. Lovely hotel with walkable shopping and dining. Another Broken Egg was great for breakfast.

I stayed there with my husband and two young children and I can tell you that if you expect any type of cleanliness, don’t stay here. When we first entered our room, I noticed that the decorative chairs had stains all over them. Even the one in our bedroom did. I had to ask for e tea sheets so I could cover the chairs so that we could sit down on something clean. When I opened the sofa bed for my 6 year old to sleep on, that mattress was also covered in black stains. So disgusting. Speaking of clean…you have to request to have your room cleaned. We did so 3 times and only once did someone come. The one time housekeeping actually came after our first night, they didn’t even make our beds. It was hard to even tell that the room had even been cleaned. Then, when I called the front desk on our last day to ask why our room hadn’t been cleaned, they told me that housekeeping said they had been there, implying that somehow I was mistaken. I assured her that no one had cleaned our room. I’m pretty sure I would know the difference. Our room had towels that needed replacing, and overflowing trash cans. I called the front desk to ask for more towels and she told me to come down and get them since she was the only one working and couldn’t leave the front desk. The only good people were the ones working the breakfast bar. Overall this place is horribly understaffed and the cleanliness is way below par. You’re better off staying somewhere else. Very disappointing for a Hilton.

Great hotel and location. Very close to tons of nice restaurants. Staff at this hotel were especially friendly.

The rooms were out dated. The desk lamp didn't work, the iron had stuff melted on the service, the internet kept going out the first day - so no TV, a false fire alarm went off at 9:00 in the morning and was not shut off a half hour!! For being a Hilton and the price... My husband and I were very disappointed!

It’s a bit of a maze to get back to the hotel, but I love that it’s next door to a grocery store and gas station. The single bed room was spacious and had several plugs that could be used for charging electronics, just make sure you bring a wall adapter, since there are no usb outlets. Also plenty of food options without leaving the Austin Landing complex. Staff was very friendly. I would come back to this hotel for future visits to the area.

Clean room though the trash under the sink wasnt emptied when we got there we just didnt use it. Sheets do not fit the bed kept coming off while sleeping. Other than that that a nice room.

Light from fire alarm flashed all night and there was a fire alarm at 11 am for no reason