Misafir Kullanıcı
8 Ağustos 2023
Teribble rooms and hopelessly bad service. Easter 2023 gave us the worst hotel experince for many years. Compared to describtion and pictures at the Hotel Fenice home page, Hotel Fenice should have bright rooms with plenty of sunlight. We were placed in two rooms 112/114 with wiew to a schakt and one meter from the neighbourrooms toilet (in the schakt) …… so we were a part of all the toilet visits. As soon as we got the rooms, we went to the reception, and the person nearly laughed at us and ask us to open the door beside the window in our room ….. there just wasn’t any door. We were also told, that we should be very happy for the silent room away from the street. Don’t ever use this hotel. Terrible romms with absolutely no daylight and a direct look into your neighbours toilet. Next morning we were told , that our wish for at bathtub, was the reason for the terrible rooms - how should we know that? Extremely much noise from other rooms, the undergrund and the schakt. Never, never, never again. Stay away.
Çevir