10 Keys Milano

We stayed at this nice hotel in a fairly quiet and very safe neighborhood (twenty minutes walk to the duomo). The parking instructions were not too clear however the parking is extremely secure with two metal gates. The rooms are well appointed and very attractive, bedding and overall quality is very good as well. The bathroom is very fancy and has a steam function, bathrobes provided was too small for a tall individual. The reason for not being excellent was the staff while polite did not have the training and knowledge or even bothered to tell us about anything besides the fact that our room was not ready for an early checkout. Parking is €24.00 a night and expensive if you stay more than one night.

The hotel is rooms are so nice, clean and spacious. It is one of the cleaniest hotels I have ever been. The recepsionists were so kind, proffesional and they really made us feel welcomed in this hotel. Everything was perfect, as I mentioned the staff, the room, the location. We really enjoyed our stay at this hotel. If anyone is planning a trip to Milan, I would recommend this one. For sure we will come back at this hotel whenever we visit Milan.

Un mot : PARFAIT. Nous avons passé 3 nuits dans cet établissement et nous ne regrettons pas notre choix! L'accueil était chaleureux, le personnel très aimable, à l'écoute et de bons conseils, petit clin d'oeil à Eugenio et Antonio. La chambre est magnifique, très propre, calme. Les installations sont fonctionnelles, sauna et hammam très agréables après une journée chargée et la cerise sur le gâteau : une literie ultra confortable! J'avais lu dans les commentaires précédents que quelques clients se plaignaient des lumières de la commande du sauna pendant la nuit, l'établissement en a tenu compte et a mis à disposition un petit carton pour les masquer. Bref, des gens adorables, un établissement au top, les ingrédients d'une expériences inoubliables. Je recommande à 100% les yeux fermés! Merci!