I made a non-refundable booking for this hotel through *******. At the time, I searched using the "pet friendly" filter. At the time of the booking and payment, I was required to pay an additional $10 for the pet fee. No problem. Once I got to the hotel and after I checked in, they informed me that they required a "non-refundable" deposit of $50 for the pet. When I mentioned that the booking was already paid for and there was no mention of the "non-refundable" $50 deposit/fee on *******. I was then told that I should have known better than to book through ******* and I should have called the hotel directly or should have booked through the hotel's web page. They took 0 accountability for the information they provided through ******* being incorrect. I also did not authorize them to charge the $50 fee yet they did it anyway. Now I will have to pursue a refund through my credit card company.
Çevir