Hotel Breezebay Marina

I had the worst experience at the Brisbane Marina Hotel. I made a reservation for two nights and had already paid for the hotel at the pre-visit site. When I checked in, a male short-haired employee asked me for payment because the payment was not confirmed. I had the payment receipt and confirmation that I had already paid, but without proper confirmation, my family and I, who came after playing in the water, explained and checked in the lobby in a cold state for a long time. After a long time, the male employee checked us in. So two days later, when I checked out, another female employee repeated the same thing again, and I called the male employee who was in charge of me to check in, but he didn't do anything to frustrate me. Eventually, I was able to check out only after another female employee checked in on the travel site, and I almost missed the flight because of the staff who treated me like a non-payer and made me feel frustrated and angry at me when I checked in and when I checked out without solving things for two days. However, the staff fled to another place without a formal apology. At its worst, I experienced staff response and service. Finally, it was an uncomfortable point that the distance between the lobby and the new building was long and there were stairs in the middle to make them carry heavy carriers in the hotel and climb the stairs. However, there was a wheelchair bathroom right in front of the stairs, which felt more contradictory. Except for the location, both the facility and the staff are disappointed.

酒店在一個大的度假村內裏面沒有吃也不愁吃喝玩、看了3-4網上説這酒店的性價比還有人氣都是第一名、才訂的、風景是真的不錯、早餐也還好、就是天天吃飯要預約麻煩死了每天的早餐品種都差不多、住了日本這麼多酒店從來沒住過衞生這麼差的床單上有血漬、床嘎嘎的一直響、後來聯繫了前台幫我換個了床單、

リゾート地にあるロケーションでシャトルバスや個人送迎などもしてくださり、屋外のプールもジャグジーも最高でフロントの対応や朝食も良かったのですが、部屋で過ごしてるときにベッドにアリンコが3匹ほどいたり、洗面台には7.8匹程の小蝿の死骸があったり、見たことない虫が床に歩いていたりなどして、とても苦手な自分にとっては驚きました。沖縄なので虫がわんさかいるのはわかりますが、お部屋で全力でくつろぐことは難しかったです。虫が気にならない人であれば全然大丈夫だと思います！