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Capanna suites is a stunning, luxury property, situated in tranquil surroundings. By far, this was our favourite hotel during our trip of Tuscany. The hotel facilities (including stunning pool) and our room were fantastic, but it was the staff that made the experience for us. Every member of staff was full of personality, loved what they were doing and honestly couldn’t do enough for you, during our stay. We enjoyed our complementary Capanna wine tasting on the first evening, led by Antonio. We enjoyed learning about and sampling the wines from the hotels very own vineyard and found the local wines very competitively priced on the restaurant wine list. We are in the restaurant on each of our three nights and loved every meal. The restaurant overlooks stunning scenery; there is nothing else quite like it, watching the sun set whilst eating your meal! Definitely one our favourite hotels - we can’t wait to be back!

A superb 11th-century castle hotel with unparalleled views of the Tuscan mountains from both swimming pools. Moreover, the bath salts used in the swimming pool have no chlorine smell at all. The room is exquisitely decorated and has a balcony where you can enjoy the sun and eat snacks outdoors😘

Massimo Priore, Operations Manager, thank you for making my birthday so special. The suite was astonishing, and the views of the vineyards were breathtaking. It was the perfect place to celebrate such a special occasion. Your generosity and attention to detail did not go unnoticed. Thank you again for everything! I recommended my sister to celebrate her birthday in October, and once again they were given the royal treatment by Massimo and all of the magnificent staff at Castello di Velona. Everything was perfect, the suite decor, the Spa, the thermal waters, the private wine tasting, helicopter ride. Everything Castello di Velona has to offer is simply splendid.

The website really makes this place look rustic and lovely when instead it's pretty basic. Super uncomfortable beds with a couple of cheap linens thrown on there. It was quite hot when we were there and the rooms were unbearably stuffy and the AC unit did absolutely nothing and we had three nights of terrible sleep. The shower in our room was pretty run down and awful. Good luck finding any amenity other than soap in the room. Calling the staff unaccommodating would be an understatment. Unclear why they open it up to guests as it seems like the don't enjoy having them there and don't want to do anything to enhance their experience. I am a somm and the place was recommended to me by a somm. Wish I could give a review of their wines, but was not able to taste anything. We emailed in advance and were told they do not do tastings during harvest and we should check when we arrived. We did and were told to check with a gentleman the next day. When we did that, we were asked if we had an appointment which had not been mentioned the previous day. We were told they had no appointments available. We then watched the tasting room be completely empty the remainder of our stay. We also tried to buy wine but were told by the reception that they could not ring us up for any wine. I would have been happy to ship a case home without having tried it as it came highly recommended. There seemed to be no scenario where we could give them money to purchase wine and have it shipped. I finally got tired of trying and bought two cases at a different winery. Breakfast was pretty perfunctory. I'm sad we missed out on staying somewhere small and personable. Really seems that they should not be in the business of being open to guests.