Motel Bel-Eau

We are on a six-week road trip through New York, Canada, and Maine. We are staying at quite a few hotels and motels. This is one of the best we have stayed at. We enjoyed a wonderful stay from the moment we arrived to the hour we left. The room was clean and tidy. The wooden floors and attentive care made this stand out on all our trips. The beds were very comfortable; we slept well each night. The wide range of local restaurants that the manager listed for us made dining in Montebello an extra pleasure. It was a cozy place to relax from all the activities we were doing. The manager was thoughtful and kind, giving us a list of the restaurants and local places to visit. We would come here again.

I found the inn to be a top dollar, bottom room experience. Positives: access to parking lot, and a very helpful desk person. (Forgot something important in the room on check out. Before we had left town we got a call to return to retrieve it. Were only about 5-10 minutes from the inn. Much appreciated) Unfortunately, the negatives far out weighed these positives. The parking lot was very accessible, however, the 18 room inn had parking for 6 vehicles. In the living area, there were very few electrical outlets. We had to purchase a power bar to make use of my computer, and charging phones and ipads. There was one very small, round table to place any items. My laptop took up most of the space. There was a low dresser with drawers that had a tv box, and other items. There was no where to put our other items, we stayed for 3 nights to attend a wedding. Many things were either stacked up or scattered on the beds. There was a 10 cup, full size, drip coffee maker. The coffee supplied were the small, 2 cup discs. The lighting was poor. Right over the sitting area there was a nice, adjustable 3 light cluster. Unfortunately only 1 light worked. There was one tiny night table between the 2 queen beds (reasonably comfortable) which was half taken up with the bedside light and the clock radio. There was a quite useful fridge and microwave. We found that, at times, the internet was quite slow. No carpeting, just laminate floors. Now to the quite small bathroom. The tub bath mat had many miles/showers on it. There was no place for toiletries other than the edges of the sink. The entry to our second floor room included about 15 steps on 2 flights of stairs that were narrow and required much care for safety when going up or down. 3 nights/4 days so had some luggage. I would not recommend this establishment. Needless to say. This was both our first and last stay here, should we visit this town again.

I booked a 1 night stay at this motel, which I cancelled by mistake while using ******* Virtual Agent. The motel charged me the full price. ******* called the motel twice trying to get the booking re-instated or the penalty cancelled or even just a credit for a future stay. The motel refused to do anything. I called as well, but was never able to reach anyone. I left a message, as advised and never got called. I will never book here again.

I stayed here a couple times. The first time was good, but the second time..... It was GROSS. The room smelled like URIN. Then while sitting is when I started to notice little movements around the room. COCKROACHES hiding in the shadows. I went into the bathroom, turned on the light and they scattered. NEVER AGAIN

Nous avons disposé d'un accueil aussi charmant que constructif. Il faut souligner la gentillesse de la réceptionniste et ces bons conseils pour le petit-dèj que l'établissement n'offre plus. Les chambres sont fonctionnelles (grandes salles de bain, coin repas) mais le lit, bien que confortable est un poli riquiqui. Parking gratuit. A 5 minutes du parc oméga

Confortable, bien équipé, très propre et bien tenu. Personnel courtois et serviable. En plein centre du village de Montebello, tout près de deux restaurants. Endroit non-fumeur, très apprécié. Notre choix désormais à Montebello.

Politique d’annulation abusive et intransigeante. Je n’ai pu être servi en français lors de mon appel. Quand j’ai mentionné ce fait, on m’a menacé de joindre la Commission des droits de la Personne et mon employeur pour « discrimination ». Particulier comme service à la clientèle.

J'ai séjourné une nuit pour des raisons professionnelles. À mon arrivée, la dame était courtoise, polie et très professionnelle. La chambre était très propre, confortable et coquette. Toute les commodités y étaient et même un micro-onde. Je n'avais pas d'attente et j'ai été agréablement surprise. Je vous le recommande !

Nous avons réserver une chambre avec bain tourbillon. La chambre était ultra propre avec plein d'attention. Il y a un foyer électrique,four micro-ondes,machine à café, frigidaire ,verres à vin, radio Bluetooth,écran plat. Le plancher est en bois donc plus agréable. L'accueil fut excellent,en français contrairement a d'autres commentaires.Le tout est expliquer en vous enregistrant. Plusieurs restos se font a pied sinon tous. On y retournera sans hésiter.