Holiday Inn & Suites Monterey Park - Los Angeles

It was a nice stay at the hotel! It’s nice and clean. Staff are very helpful. It’s a bit far from the city, but there are supermarkets, malls and restaurants nearby

The facility is too new to stay, to be honest. The odor and terrible snell from the new carpets and furniture is unbearable.

Pretty New Holiday Inn Front desk managers are new. Parking with charge. Room is new smelled. Inner phone not work. No breakfast served.

Very new and nice hotel located in a busy area. Recommend

酒店是新開業的，設施都很新，洗澡不是圖片上的淋浴房，房間隔音差，隔壁房間晚上打呼嚕聽的一清二楚。另外最差的是一樓餐廳的服務，感覺餐廳像是外包出去的，營業時間和前台説的完全不同。本人訂的房間是包早餐的，入住時再三和前台確認早餐營業時間是11點，結果第一天早上還差那麼5分鐘去餐廳衹是想要杯咖啡帶走，被餐廳一個像是ABC的年輕女孩告知關門了，不能給。第二天我10:30不到去餐廳還是被那位女孩拒絕外帶咖啡，理由相同，也是結束營業了，不提供咖啡。她和一位男性服務員在聊天嬉笑，餐廳裏面還有幾位二位客人在用餐，看起來像是在用一次性的餐具喝粥。我和女孩説前台入住時明明和我説是11點結束早餐時間，為何那麼早關門，她態度非常惡劣説早餐營業時間是到10點，這也太搞笑了吧！而且早餐根本不是自助式的，衹是一個小吧枱點餐式的。裏面二位一男一女亞裔工作人員在聊天打鬧嬉笑玩手機，對客人態度很冷漠。這種服務態度就是假日酒店應該擁有的嗎？