Candlewood Suites Eastchase Park

Very clean, well equipped, good laundry, basic but usable gym. Lovely staff, very friendly and helpful. Location is good. Nothing to complain about at all. Walmart, restaurants and other markets nearby. Good interstate access and parking

It took quite awhile to get checked in, but I think the gentleman behind the counter was new…Apparently we had the third level as our room since we booked through a 3rd party…I asked the front desk manger if we could have a bottom floor since we were in town for a softball tournament…She was very accommodating…She was super nice and gave us a floor on the 1st level…Asked for a late check out and that was granted as well!! Except housekeeping knocked on our door @ 10:15 and we weren’t scheduled to leave till 12pm…No biggie!! Overall great stay and would stay there again! Close to a lot of restaurants

We love staying at Candlewood. The hotel is quiet, in a great location, had just been newly renovated, they have one of the few beds that are more comfortable than ours, love their walk-in showers, staff was friendly, and they are also a pet friendly hotel.

We have stayed here before and it was fine, but this time it was not. The tun/shower was lined with pink bacteria. This can cause an Urinary Tract Infection in women. Discussing. How can you not clean this? Everything else appeared to be okay, but would not trust. See pictures.

Floors are dirty in our room. Room is spacious and otherwise okay. Remote to tv is broken. Charge way too much for pet fee!!

Hotel is conveniently located in an area full of retail and restaurant options. It quietly sits back off the main road where there’s not a heavy traffic flow. The hotel is currently going through a major renovation, but the construction workers are out of the way and the hotel is extremely quiet in the evening. The rooms have a fresh, modern look and it’s great having a full size fridge and other amenities in the room. Housekeeping has done a great job of cleaning the room ( I work for the dept of health so I just naturally do an additional cleaning/disinfecting when we check in, and the wipes all came up spotless!). BUT, the real jewel of the hotel is not the room or its location. The true gem is Ms. Debra!!!! You should be so lucky to be greeted by her warm smile and sweet spirit! We have stayed twice during the renovations and she has been a joy. She immediately greets you and makes you feel comfortable and welcomed. Everybody should have a Ms. Debra at their establishment. We have come to town regularly and stayed in the area at another hotel, but we have decided that this hotel will be a staple for us moving forward. There’s a Cracker Barrel across the parking lot if you want to grab a bite to eat as well as a Milo’s, Taco Bell & other food options. Price point, location, convenience, cleanliness and staff- this place checks all the marks!

The housekeeping staff was on point. However, the daily front desk lady is very unprofessional. She does not listen and says things that are very condescending. I am done with this hotel.

The hotel is undergoing major renovations. We booked through Priceline so weren’t aware. Not a big deal. Staff were really nice. The lobby & entire first floor was under construction. We stayed for two nights on the third floor. Some rooms on this floor were also under construction. This was a remodeled unit. Nice. Bed and pillows are comfy. It has a full-sized refrigerator, a mini stove, microwave, coffee maker, glasses, etc. The hotel is about a 2 minute walk to Cracker Barrel, about a 10 minute drive to shops and restaurants. But … here's where we encountered our *major issue…. the water pressure in the shower ******. It was not powerful AT ALL. There were maybe five settings on the shower head and all of them had water flowing out coming straight *down. The water was trickling out. No force to spray the water to the back or even halfway back in the shower. So you end up taking like 30 minutes in the shower to properly get all the soap off your body. We spoke with a staff member who shares the low water pressure could be due to workers using it(?) But she asked for our room # and said she would inform the manager. Never heard from anyone. The second thing is due to the dust particles that flow through the vents from the renovation, my husband's allergies really kicked into high gear. He couldn't sleep really because he kept coughing. He bought allergy medication, even took melatonin but it didn't really work. I recommend calling and asking if the water pressure has been fixed before you stay.

What I didn't like was went it was time for me to leave the staff kept knocking on the door. After I communicated that I had late check out.