Hotel Portao Diaz

The lady at the reception was very kind and helpful. I will go to this hotel anytime and will recommend it to others.

We are used to stay over at Portao Diaz Hotel for years now, because it's safe, our car is parked behind gates, it's near the shops, the casino and the sea. The treatment at the hotel is always very professional and the cleanliness makes you want to stay longer. We can come in at any time of the day or night, because when we come to Mossel Bay it is always to visit our family in George and Groot Brak River that we haven't seen in a long time. That is why we came in at late nights after a braai or proper visit, because there are so many places (Family houses) to go to in Groot Brak River. We had an experience the previous time where they misplace our key, and we had to wait nearly an hour the night to get into our room to go sleep. The following morning while we were getting ready to leave, the receptionist phone the room to tell us that it's time to leave the room. I was very upset and confronted them when I came at reception, but it was soon sorted out when Silvia came in and apologies to us about the key and offers us a free breakfast for when we come again to stay over. Which we take her on now when we were there. They gave us a very nice breakfast and the staff was very friendly and from great help when I told them that I can't eat eggs, so they don't have to make me some. When my next visit to Mossel Bay is dew, I will definitely stay over at Portao Diaz Hotel Again. Regards. Mrs. America

I requested the same room as our previous accommodations, when we used your hotel. Your staff ensured that I get the same room, by really going the extra mile to check our past accommodation history. Friendly staff and wow! - what personalities - I am impressed. It felt like my home away from home. Thank you !