Ibis Mumbai Airport - An Accor Brand Yorumları

Konaklama Yerinin Yanıtı: Dear Dr Zubair,Thank you for sharing your feedback. We sincerely regret to hear that your stay did not meet your expectations. Please accept our apologies for the condition of the bed linen, towels, room experience, and the inconvenience caused by the missed wake-up call. These concerns are not reflective of the standards we strive to maintain, and we have shared your comments with our housekeeping and front office teams for immediate review and corrective action. We truly value your feedback, as it helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.Warm Regards,Amreeta BanerjeeGeneral Manager

Konaklama Yerinin Yanıtı: Dear Martin,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the room door lock, cleanliness, and internet connectivity during your stay. This is certainly not the experience we aim to provide. Your comments have been shared with our maintenance, housekeeping, and IT teams so that the necessary corrective actions can be taken. While we're pleased that you found our location near the airport convenient, we're sorry that the overall experience did not meet your expectations. We appreciate your feedback and hope you'll consider giving us another opportunity to provide you with a much-improved stay in the future.Warm Regards,Amreeta BanerjeeGeneral Manager