Hotel Aureole

AC of my room was not working properly and there was no fan to use instead. Also, breakfast was not filling timely and also not good quality

dirty spots all across the room. you can imagine the service level if the hotel denies giving tea bags. And they are so punctual if you are late by 10 min for breakfast they will not allow you for complementary breakfast which have already paid

The rooms had zero resemblance to the pictures. Thin walls, constant water and piping sounds, made the stay even worse than usual. The bed was alright. But there were no toilet rolls, basic dental kits, the towels stinked. Overall hygiene was subpar. Even the food that we ordered from room service, the tray which they served in broke halfway. Only saving grace was the working AC and the delicious food by room service. They should keep 2 complimentary bottles per day as per regular standards but kept only one. Wd expected the stay to be atleast minimally pleasant but it was a sheer disappointment. I would not recommend Aureole Andheri to anyone. You can get much better services with better standards.