Days Inn by Wyndham Muncie -Ball State University

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Was not able to stay, had to go to a different Hotel. Information was that was a Pet Friendly Hotel but only accepts Dogs not Cats. My Kitten was in a carrier and the only reason I had him with me was he had a vet appoin**ent at 7:00 am and I did not want to leave at 4:30am so I could make it to the appoin**ent.

old and outdated unfriendly front desk staff . Sunday morning for free breakfast from 7 to 9 slow start got there at 2 after 9 everything put away next day Monday went early cereal and and toast only options and coffee probably why it didnt take long to clean up day before no effort

We stayed for 4 nights and it was clean and nice. Housekeeping was outstanding. Service everyday including Thanksgiving!! Beds were good. The only thing they could change is their breakfast options- cereal and toast is no breakfast. Need to add more options and maybe a waffle maker for something hot and maybe bagels or hard boil eggs— there are a lot of options out here that would take literally nothing to have onboard. But I would stay there again- just plan to eat breakfast somewhere else!!

Terrible from start to finish Dirty room Terrible showers (poor water pressure) No real breakfast There was stale cereal in dispensers and white bread And very terrible customer service (Raj) Go to super 8 or quality inn right next door as they are much better

I don't know why they took my credit card for "security purposes " when i already paud in full for the room. This was annoying and inconvenient.

I planned a trip to Muncie, Indiana but accidentally booked 2 hotels for the same trip. I called the Days Inn and asked if I could cancel my reservation and have the fee waived but they refused to waive the fee for the room. So I canceled the other reservation I had made at the Quality Inn, as they had indicated I might still be able to receive a waiver of their fee. But upon arriving at the Days Inn, I was informed that my reservation had indeed been canceled. At no time did I instruct Days Inn to follow through with the cancellation of the reservation since they refused to allow a waiver of the fee. So Days Inn canceled the reservation on their own without authorization. And when I arrived there, they refused to give me the room that I had reserved and was being charged for. When I said that I was there for the room and had not canceled it, they just insisted that it was canceled and said that the only way I could get a room was to make a new reservation. When I inquired as to whether or not I would have to pay twice, I was informed that, yes, I would have to pay for both the initial, now canceled reservation, as well as the new one. So Days Inn refused to waive the fee as a courtesy since I had accidentally booked two rooms for the same dates. They then canceled the room without authorization and still charged me for it. On top of that they also tried to charge me again, making me pay for a 2nd reservation, rather than giving me the room I had originally booked.

Lamps in room had shades that were dirty, torn and just handing onto the frame by a thread. Sheets had stains on them. We tried to check in about 12:30pm knowing that check in was 3:00 just hoping we could get in room before football game. The man at the front desk was watching TV on his computer and non verbally made it known we were bothering him. There was no "hello" no nothing. He checked to see if there was a room ready, which there was not. He did not offer any alternative, did not say anything, just turned around and went back to his TV show. Upon checking in later in the early evening after the game, I wanted to pay cash but the man said I could not because he had no change. He was nice and mannered. I have stayed here before but the room we had this time needs alot of TLC even for a budget hotel.

Room was right in back door, convenient, room could use some new lamp shades bigger pillows, clean stairs coming in, thanks