Courtyard by Marriott Munich City Center

Konumu iyi, hizmeti iyi ama banyo camı çok kısa, duş başlığı her seferinde yere fışkırıyor, zemin sudan kaygan, tasarımın iyileştirilmesi gerekiyor Odaya bir kişi daha eklenmesi durumunda ek ücret alınacaktır! Daniel harika bir yardımcı. Çıkış yaptıktan sonra bir eşyayı kaçırırsanız kapıyı açıp onu alabilirsiniz.

Konumu müreffeh, hemen kapının önünde büyük bir süpermarket var. Birinci katta yaşamama rağmen çok sessiz. Tren istasyonu da çok yakın, oraya arabayla gittim ve otoparkı var, çok kullanışlı. Kahvaltı da güzel, çok taze

Konumun ana yangına çok yakın olması seyahati daha kolay hale getiriyor. Oda makul büyüklüktedir ve kahvaltı Avrupa otellerinin tipik bir örneğidir. Temizlik hizmetleri çok zamanında. Ancak check-in yaptığımda kredi kartımdan 150 Euro tutarında bir depozito kesildi. Garip bir şekilde ön provizyon yerine doğrudan kesildi, İsviçre ve diğer ülkelerde durum böyle değil ve henüz iade edilmedi.

I recently stayed and I have to say, my experience was far from satisfactory. From the moment I checked in, I encountered several issues that left me frustrated and disappointed. First, the room was not properly cleaned, with dust and uncleaned towel etc in the corners and an unpleasant odor. I immediately reported this to the front desk supervisor Venessa hoping for a prompt resolution. Instead, I was met with indifference. The staff member I spoke to seemed disinterested and simply shrugged it off, saying, "So what, it’s all right; it happens." This lack of concern for customer service was shocking. I expected at least an apology or an offer to rectify the situation, but instead, I was made to feel like my complaints were trivial. Additionally, the amenities promised on the website were either unavailable or in poor condition. The pool was closed for maintenance, and the gym equipment was outdated and not functioning properly. Overall, my stay was incredibly disappointing, and I will be reporting these issues to hotel supervisors, hoping for better management of their staff and facilities. It’s unfortunate that a hotel with such potential falls short in delivering a quality experience. I will not be returning, and I cannot recommend this hotel to others. Save your money and look elsewhere!

The hôtel is 5 mins from the station, however right now all the neighborhood is in renovation. Going to the hotel from station is more complicated and neighborhood not looking that good with all this renovation on going.

Delicious breakfast, good location, nice gym, friendly staff.